After much faffing about on the phone to some Indian call centre finally got a tech guy to come to my house and fix the broadband issues. Guy turned and I explain the problem (that the speeds were up and down, and never consistent)
He then asks what speed test site I use ( I use thinkbroadband) but apparently VM only use speedtest.net and use the London server. Now I have found speedtest.net to be very inconsistent and so mainly use thinkbroadband. So i go to speedtest.net to do a speed check for him which showed i'm getting 32mb/s with an upload of 0.50 mb/s . Now i'm on the 10mb line so how the hell can those speeds be correct. His response was that I was on a 20meg line or it was unlimited- WTF!!!!
I then booted up the home pc and did the speedtest.net test on it which started on the needle at 3.5mb and then jumped to 25mb/s. He when went to speedguide site and downloaded this tcp optimiser and set some slide bar to the far end. But the same odd results came back (low start speed jumping to stupidly high figures)
Next thing he does is change the modem to a newer version. This does not fix the problem although according to him it has, and it must mean i'm on a high line speed than is on my bill.
On the home pc after the modem change:
Thinkbraodband gave me 6.6 Mbps with an upload of 0.3Mbps
Speedtest.net gave me 22.13Mb/s (although it started around 5.6 and then shot up) and an upload of 0.46Mb/s
On my laptop with wireless connection:
Speedtest.net gave me -
Thinkbroadband-
Now if somehow i am on some 20meg line then how a) do i get up to 32Mb/s and b) how is my upload still low???
Could someone shed some light on what is going on![]()


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