Recently I've been having some issues with my interwebs at home. Playing games online is generally impossible with the incredible lag i'm experiencing (general web surfing is relatively uninfected)
I contacted BT support earlier and told them about my tracert and ping results, to which the engineer replied that he knew nothing and that I needed to contact "dos" about the results the tracert gave. Can anybody shed any light on the issues I may have and any way i can convince BT that there is something wrong with my line. Pinging my router shouldn't display results like this and I doubt tracerts should take 14 hops, when people who live under a mile from me get 5.
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