Much to my regret I have recently binned sky in favour of virgin media, financial reasons of course!.....Since the installation a month ago, i have had problems connecting my daughters acer laptop either wirelessly or via ethernet cable. My PC is connected fine by ethernet and my other daughters laptop, which is a dell, is connected wirelessly....I have been on to the india branch seeking help on numerous occasions. Sometimes i can understand them & visa versa....But what really pees me off is when they just hang up on me mid way through the call. It's as if it's break/hometime or they just don't know what they are doing....I phoned the customer service number today and got cut off by a Scottish girl!...Anyway, has anyone got any clues that maybe can help me sort this out?...The acer is the Espire 57152 and the router is a Netgear N-300....The laptop recognises the network but will not connect, it shows unidentified network, local access only. HELP!![]()


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