I have been an O2 BB customer for 2 years, and re-suscribed in October 2010.
Having been looking around their website, I found out that they have changed their packages, and anyone re-newing a 12 month subscription will be subject to their NEW packages.
Please see them here, and the latest caps they are putting on their LLU system: http://service.o2.co.uk/IQ/SRVS/CGI-...C&sms_ss=email
I called them up as I did not sanction this move and they were very apologetic.
It is clear that they DO NOT state this in their terms, and just offer a discount and state you will stay on the same package...this is LIES.
If you are thinking of going to O2 please don't!
If you are currently on their, then check your package, and if they have tried to stiff you like they did me, demand to leave and they will give you betweem 3 and 6 months for free. (i got 6)
As soon as this is over, i will be off to BE.
O2 used to be so good, but the way they are cloaking their upgrades is disgusting.


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