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Thread: Virgin Media Broadband - Set up??

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    Virgin Media Broadband - Set up??

    Just wondering how exactly virgin set up their broadband services.


    Also with the router and modem they provide, do they plug in the phone line into these boxes? Does the speed of virgin broadband get affected if they just plug in the BT phone phone line instead of their own??

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    Re: Virgin Media Broadband - Set up??

    Virgin media doesnt use the original BT landline at all - they run a cable from the street to the outside wall of your house, box it in, and then run cables from that master box to wherever in your house you are having virgin services.

    They fit you a new telephone master socket in a location of your choice, and install a regular looking 'bt-esque' phone socket - the broadband can be somewhere else entirely - so no the telephone does not have to be connected to the modem

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    Re: Virgin Media Broadband - Set up??

    What if I don't choose to have a phone line with them?

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    Re: Virgin Media Broadband - Set up??

    Then they will leave the existing BT socket in place, and simply drill a cable in through the wall for the broadband - this cable will connect directly to the back of the virgin modem - and is completely independant of the BT line... so the use of one does not affect the other in any way.

    You'll then just keep using the bt line normally for the phone.

    Hope this helps!

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    Re: Virgin Media Broadband - Set up??

    Thanks for the quick reply, I understand. So I'm guessing all this will be the same even for the Virgin Media Superhub??

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    Re: Virgin Media Broadband - Set up??

    yes.

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    Re: Virgin Media Broadband - Set up??

    This does depend on if you are getting cable broadband or their DSL - makes a world of difference. Everything mentioned here assumes that it cable broadband.

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    Re: Virgin Media Broadband - Set up??

    If you are in a Virgin cabled area, then we run a cable from the street to your house, these connections may well already be there if you are new to the house and the previous tenant had our service, check for a white box on the wall of your living room, slightly larger than a telephone socket with 2 cable points at the top of it.

    Whether or not you have taken the phone service makes no difference to the installation process, the drop cable (cable from street to box on outside of house) contains 2 cables, one for TV/BBI and one for telephone. You may want to look at package prices carefully though because the line rental is usually cheaper with a BBI/phone package and there are discounts tailored for all 3 services. Its worth noting that free Tech Support only applies if you have a Virgin phone, otherwise you pay for the phone call.

    The super hub only applies to 20 meg (now 30) and 50 meg services (possible 100, dont really deal with that), and the normal hub comes with the 10 meg service. The superhub can handle 4 downstreams and is generally a nicer piece of kit all round, and can be used on any service once installed, the standard hub is limited to 20.

    Make sure that if you get an install you are left with an ethernet cable, or have one around, some devices require driver updates (notably Atheros wlan devices on Windows Vista) before they will work.

    Modems and Routers are no longer supplied on a standard install, they can be requested however.

    (I have separate devices and I aint changing )

    hope this helps
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    Re: Virgin Media Broadband - Set up??

    (I have separate devices and I aint changing )
    I don't want a superhub either. I also want 100Mb broadband though and I don't think I can have both.
    Even worse, I can't get 100Mb yet so it isn't really a problem.

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    Re: Virgin Media Broadband - Set up??

    Ambit 300's have up to 4 downstreams mate, each one can handle around 26 meg, so being on the 100 when its in your area should not mean you need a Shub, lets hope not anyways

    its this whole dual bonding thing, i dont really understand the lot of it, but needless to say, the Ambit 300 is capable of the same download bandwidth as the Shub, and is a dedicated system rather than a hybrid
    We're only here for the Banter - The Luvvies - Chewin' The Fat

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