Found out yesterday that BT messed up and changed my number! found out the hard way when my wife called me during the day saying internet don't work. went home tried to fix it and called my ISP and they said to do the usual reset router, input these settings etc etc. last thing they told me was to completely disconnect my router from the pone line and when they told me have i dont it yet and i kept insisting i have, they said i have not as according to their system a router is still connected to my number?
i then checked my pone line and dialed from my landline to my mobile and to my amazement some random number appeared! i was like WTF man? whats this crap? This aint my number! i then called my real number and some random old lady picked up!
Anyways i managed to call BT and they said they must have switched my connection by accident in one of the exchange and that they will hopefully try to fix it within the next 3 days. man i was fuming on the phone and so was my missus.
Blooming unacceptable this is. Guy i spoke to on BT said that had i not told them the fault, they would no have known is it worth calling my ISP and telling them this new update?