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Thread: Odd Issue And Sky Cant Figure Whats Wrong! SnR Drop causing lag spikes, stable at hal

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    Odd Issue And Sky Cant Figure Whats Wrong! SnR Drop causing lag spikes, stable at hal

    Right so I need help guys since your all much more knowledgable than skys tier 2 lot.

    Basically had sky for nearly 1.5 years.
    Got 17meg on LLU
    Perfect Ping
    Then all of a sudden lag spike
    Noticed SNR dropped to negative values when the spikes hit
    COnnection didnt drop
    No ring wire
    New filters put
    Connected to master socket
    Found loads of errors on my line
    Only stable now at 9meg and below
    Sky put BT job in for port change -> Didnt work
    BT Openreach checked inside property wiring ->All fine
    Downstream Attenuation 27dB
    They dont know whats going on...

    Does anyone have and ideas on what to do or what i can ask sky to do?

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    Anthropomorphic Personification shaithis's Avatar
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    Re: Odd Issue And Sky Cant Figure Whats Wrong! SnR Drop causing lag spikes, stable at

    I had weird SNR issues when I tried a Cisco router in place of my standard one.

    Had to get the port at the exchange reset (to the point where ADSL training had to start again) to properly resolve it.

    Of course, the wetter weather has started coming in recently, might just be cable damage somewhere that the recent weather has highlighted.

    Have you tried the BT line test? and the noise test?
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    Re: Odd Issue And Sky Cant Figure Whats Wrong! SnR Drop causing lag spikes, stable at

    yeah they did a port swap at the exchange, that didnt work.
    Yup I did one and they did one when they came. Everything was fine. Also rang BT (line rental) and asked them to do a check for me and they said they did it 3 times and everything was fine.
    Thanks

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    Re: Odd Issue And Sky Cant Figure Whats Wrong! SnR Drop causing lag spikes, stable at

    Last time I had issues like yours it turned out the local council has buried the local box when they was doing some work meaning water and soil had got in killing it lol.

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    Re: Odd Issue And Sky Cant Figure Whats Wrong! SnR Drop causing lag spikes, stable at

    Quote Originally Posted by Jasp View Post
    Last time I had issues like yours it turned out the local council has buried the local box when they was doing some work meaning water and soil had got in killing it lol.
    LOL?! They actually buried it? LOL FAIL!

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    Re: Odd Issue And Sky Cant Figure Whats Wrong! SnR Drop causing lag spikes, stable at

    Not like a exchange box the little ones lol, still Hull city council for ya.

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    Re: Odd Issue And Sky Cant Figure Whats Wrong! SnR Drop causing lag spikes, stable at

    I have seen this with corroded telephone lines, it was worst during heavy rain.
    □ΞVΞ□

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    Re: Odd Issue And Sky Cant Figure Whats Wrong! SnR Drop causing lag spikes, stable at

    Have you tried another Modem/router just incase it is faulty?

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    Re: Odd Issue And Sky Cant Figure Whats Wrong! SnR Drop causing lag spikes, stable at

    "Sky!"
    "Don't get me started about Sky broadband!"
    "Trundles out of thread grumpier than before!"

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    Re: Odd Issue And Sky Cant Figure Whats Wrong! SnR Drop causing lag spikes, stable at

    I encountered a very flaky stability on my life because of a rusted connection at the end of the street.

    Pings were fine, downloads speeds were fine, upload speeds were mediocre but always have been.

    All of a sudden a couple of winters ago, the rain got really heavy around my area, and with it being freezing cold, the water had gotten into somewhere it shouldn't and had completely rusted the connection.

    This was causing random drop outs and lag spikes.

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    Re: Odd Issue And Sky Cant Figure Whats Wrong! SnR Drop causing lag spikes, stable at

    Since Link time = 1 hours 11 min 35 sec
    1st value is down and 2nd is up
    FEC: 1322353 0
    CRC: 797 0
    ES: 27 0
    SES: 14 0
    UAS: 0 0
    LOS: 0 0
    LOF: 0 0


    Those are my stats for the past hour.
    They still have not fixed it. They done a port swap, changed something to do with the frequency which has seemed to make it even worse.
    This is even with my line capped from the max 17mb to 7999kb!
    They NOW put the job to BT about a REIN engineer...im just worried they wont be able to fix something. How will they find out things like corroded lines?

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    Re: Odd Issue And Sky Cant Figure Whats Wrong! SnR Drop causing lag spikes, stable at

    Last edited by xAmritx; 09-02-2012 at 12:37 PM.

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