Virginmedia's new traffic management policy

[Dareos]

http://help.virginmedia.com/system/s...RTICLE_ID=2781



Its better as a whole, some 50/100 meg customers arent going to be too happy at now being traffic managed, but its less overall (50% rather than 75%) and lets face it, if you are downloading a ton of stuff on a 100 meg connection, and you get traffic managed down to 50 meg for 5 hours, not too bad really.

I am biased tho

[jim]

Personally, I'm fuming.

I phoned Virgin up a couple of days ago and told them that I had been sold an unlimited, unmetered package, that was no longer unlimited or unmetered, and whether they considered that changing the contract's terms.

The lady on the other end said "It was always going to change", which was never stated to me.

I'm not making a fuss yet, as we need the connection for a couple of months whilst the exams are running but I may well be busting a gut to get the contract terminated in June. The new limits make the service worthless imo.

[GeorgeStorm]

I'm also not happy, since one of the main reasons we went for the 50mb package was to avoid traffic management, since with 4 of us in the house, all of us being fairly heavy users.
I'll certainly be doing my best to get out of the contract as soon as exams are over, not sure what I'll do next year.

[blueball]

Its been like that for months!

[Dareos]

erm no, its been like that since 1st April

George, you get doubled to 100 meg, for no extra charge, you get traffic managed when you exceed the limit, you go back to 50 meg for a few hours.

Dont really see the problem there.

[GeorgeStorm]

I didn't think we'd switched yet, certainly haven't noticed any increase in speed.

Speedtest is around 20 down atm. Struggling to watch iplayer at standard res.

To be fair, overall speed has been very good, just don't like change

[Dareos]

It will be upgraded, a lot of places have so far, the really high traffic places will be last, but it will be doubled

[blueball]

erm no, its been like that since 1st April

Disagree but lets not fall out over it. Moving on

[jim]

erm no, its been like that since 1st April

George, you get doubled to 100 meg, for no extra charge, you get traffic managed when you exceed the limit, you go back to 50 meg for a few hours.

Dont really see the problem there.

If that was true, then they should be imposing the limit after our speed has been doubled.

All of the info points to the limit being in place already.

[abaxas]

Personally, I'm fuming.

I phoned Virgin up a couple of days ago and told them that I had been sold an unlimited, unmetered package, that was no longer unlimited or unmetered, and whether they considered that changing the contract's terms.

The lady on the other end said "It was always going to change", which was never stated to me.

I'm not making a fuss yet, as we need the connection for a couple of months whilst the exams are running but I may well be busting a gut to get the contract terminated in June. The new limits make the service worthless imo.

You cant win.

If people started to do that, they'd just route you somewhere else. You may get 100mb but that doesn't mean that cant have a 14.4k modem as your gateway to the net.

I believe talk talk switch on their 2nd modem at 6pm to cope with evening traffic.

[Smudger]

I've just swapped to 60mb from 10mb, for £2 a month, so even the harshest cutdown will be more than I was getting before. I can't see me using 4.2Gb of stuff anyway, particularly as the Tivo does streaming on its own 10mb line...

[Dareos]

The speed upgrade is being rolled out over 18 months, the revised traffic management policy came into effect on the 2nd of April. As this actually is beneficial for the majority of customers I personally think its a good move. The top tier customers that havent yet been upgraded will be affected adversely for a short time (or permanently if they were already on 100, but they will at least get upgraded to 120 at some point).

[blueball]

The traffic management policy is, and always has been, a pain in the ass for me. When I buy a game online I want to download it and pay it. I don't want to wait for it to download over night as frequesntly happens when the TM kicks in.

[Smudger]

I installed our SuperHub yesterday - speeds as expected. Strangely though, if you put the router into 5khz mode, it knocks the phones off wifi. I'd have thought modern phones would be capable of using that frequency. It means they're only getting 15Mbps, according to Speedtest Mobile. Not that it matters, don't tend to do a lot of downloading on the phone...

Needless to say, the wife was extremely excited about the upgrade. She even raised her eyebrows...

[Zaim]

erm no, its been like that since 1st April

George, you get doubled to 100 meg, for no extra charge, you get traffic managed when you exceed the limit, you go back to 50 meg for a few hours.

Dont really see the problem there.

They have increased the prices so its not a free upgrade, 50mbit (100mbit soon) old price £34.75, new price £37.50.

[Apex]

They have increased the prices so its not a free upgrade, 50mbit (100mbit soon) old price £34.75, new price £37.50.

This and other things are making me push to get the house owner to move away from them.

Also if the new policy came into effect on the 2nd april did i get hit after d/l 700mb on a Saturday ? or is that because i am still on the old 10mb package ?