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Thread: Virgin Media User - YouTube Streaming issues

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    Chaos Monkey Apex's Avatar
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    Virgin Media User - YouTube Streaming issues

    Hi folks, are any of you having issues with streaming vids on YT at all even at like 3am in the morning ? i am lucky to get 1 out of 3 to stream without just sticking/stoping, doesn't matter if it's just a 1 min promo or a 30min show, doesn't matter on the browser i use - even robooted the modem and router to no avail and it's starting ti really get on my tits.

    Drew
    Last edited by Apex; 14-06-2013 at 11:03 AM.



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    Re: Virgin Media User - YouTube Streaming issues

    Yep, mostly at 1080p/720p ):, had virgin for a couple of months and has been the case since. Refreshing can help, it can still be annoying though... Speedtest shows I get around 100 megs. Seen some mentions of it on the virgin forums.

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    Re: Virgin Media User - YouTube Streaming issues

    Same here just been the past couple of weeks. As above it mainly happens when switching to HD stream.

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    Re: Virgin Media User - YouTube Streaming issues

    this might help
    Im quite an avid stream watcher on twitch and my connection can handle 720p+ but generally lags. This video solved the problem and also helped alot when watching youtube videos. Its worth a shot!

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    Chaos Monkey Apex's Avatar
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    Re: Virgin Media User - YouTube Streaming issues

    Nope, still having issues :<



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    Re: Virgin Media User - YouTube Streaming issues

    This has gotten a heck of a lot worse for me over the bank holiday weekend, I'm even having issues streaming SD content let alone HD. I'll give it until the end of the week, it could of just been a bank holiday issue, but I'm glad I'm not the only one. Btw I'm an XXL customer (100Mb).

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    Re: Virgin Media User - YouTube Streaming issues

    20Mb - never had issues like this - everything else works fine just YT will not stream correctly no matter if its 320p or 720p, i am lucky if one out of three streams correctly.

    Consider i don't watch TV and most of the shows i do watch are via YT this is starting to become a real issue for me.



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    Re: Virgin Media User - YouTube Streaming issues

    I've been suffering from this for ages, both on the 120Mbps connection at my house and the 30Mbps connection at my girlfriends house. It seems to be getting worse too, until yesterday it was always OK through the Tivo but it was unusable through it yesterday.

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    Re: Virgin Media User - YouTube Streaming issues

    This might be a slightly condescending question (it's not meant to be), but have you contacted Virgin to ask them for an explanation? I assume you're paying good money for their services and they are not delivering.

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    Re: Virgin Media User - YouTube Streaming issues

    Not personally but there's a number of threads on the VM forum with people complaining and VM saying they're aware of it. It's a peering issue I believe and it was sorted for a brief time in November when VM routed the traffic via a different path but it's back with a vengence now.

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    Re: Virgin Media User - YouTube Streaming issues

    Are the problems youre having over wireless or an ethernet connection?

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    Re: Virgin Media User - YouTube Streaming issues

    I've had a problem with YouTube and VM for ages, a couple of refreshes tends to fix it. But it is massively annoying!

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    Re: Virgin Media User - YouTube Streaming issues

    Quote Originally Posted by Cheshh View Post
    Are the problems youre having over wireless or an ethernet connection?
    Wired. Funny enough last 3 days i have been able to watch 1080p streams without a hitch so something must have been fixed hmmm



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    Chaos Monkey Apex's Avatar
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    Re: Virgin Media User - YouTube Streaming issues

    Quote Originally Posted by Shirty101 View Post
    This might be a slightly condescending question (it's not meant to be), but have you contacted Virgin to ask them for an explanation? I assume you're paying good money for their services and they are not delivering.
    Have you ever tryed dealing with their support services, i have and quiet frankly i can do with out the stress it causes me.



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    Re: Virgin Media User - YouTube Streaming issues

    Quote Originally Posted by Apex View Post
    Have you ever tryed dealing with their support services, i have and quiet frankly i can do with out the stress it causes me.
    Going via Twitter or their customer forums is marginally less infuriating. Normally I take the twitter route but sometimes you get someone who wants to help and often you get a useless closed ended reply from someone that clearly doesn't want to help.

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    Re: Virgin Media User - YouTube Streaming issues

    I'm going to guess you're near a university.
    VM has a tonne of offers for students and they seem to slow everything to a halt. Right around now is when the majority would have gone home.
    Their support is generally bad too.

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