Hi guys,
I took out a full Sky package in December last year, including land line & broadband. I got acceptable speeds at my last place 8mbs sort of thing. We recently moved into our new house though, and sky was set up on Friday, however the speeds I am getting are 1.5 - 2mbs, at off-peak times. Their website says we can expect 0.6-1.8mbs.
This is causing me no end of grief, and having spoken to several of the neighbors, they are ALL with BT fiber for the same reason - only way to get good speeds. Having had a look at it, it doesn't seem like such a bad deal tbh, and I want to make the switch,
Before I ring up Sky, how buggered am I with their 12 month contract. Is moving house & the speed dropping considerably enough to terminate my broadband with them? - I am keeping the TV, movies etc?
Just want to try and gauge how much fo a fight/loosing battle I am uo against. In their T&Cs it says I have within 30 days of activation to terminate.... would that be relevant here?
''30 day Broadband and Talk Satisfaction Guarantee: Available within the first 30 days of all your services being activated. Refund applies to subscription charges only (not set-up charges or non-inclusive call charges) and is pro-rated. Statutory rights are not affected. Not applicable if you change your package.''


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