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Thread: So my boradband has been going at near-56k speeds lately

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    Gold Member Marcos's Avatar
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    So my broadband has been going at near-56k speeds lately

    Im with btbroadband, i would call them up and say something about it but i've been downloading things i shouldnt be. Is it unheard of for them to slow people's ADSL as if to say "thats enough for you, move on" ?
    Last edited by DaBeeeenster; 12-02-2005 at 12:50 AM.

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    "You're my wife now!" Ravens Nest's Avatar
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    What broadband are you on?
    As my internet connection is going very slow lately too

    Im on Tescos 512K broadband and i rang them up because i was getting average download rates of 20-30 kbps not 50-60 kbps i got with my old broadband provider.

    They said that i was very unusual for it to be so slow, and they would have a BT engineer check the line, and they may or may not ring me up (BT) when they have fixed the problem or not.

    It's seems ok now getting between 45 kbps - 58 kbps so it's a lot better but still lower than it should be.

    My advice is to ring them up anyway, if they were going to do you for downloading things you shouldnt then they would have let you know by now
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    Gold Member Marcos's Avatar
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    I have 1Mbit line, its also shared between me and my brother. But it's slow when hes not on it too so its not down to him hogging the line.

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    mutantbass head Lee H's Avatar
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    Quote Originally Posted by Marcos
    I have 1Mbit line, its also shared between me and my brother. But it's slow when hes not on it too so its not down to him hogging the line.
    Ring them and report it as it could be a manor of things at fault.

    It could be a line issue with Signal to Noise ratio or even a fault.
    It could be an issue with the equipment at the exchange
    It could even be an issue with contention at the ISP's end.

    These are just some of the examples, but I would check the adslguide site/forum to see if theres any more people in your local area with the same issues.

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    Gold Member Marcos's Avatar
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    Ok, i'll make time to ring them.

    This problem has only developed in the past month, for a while i thought it was something to do with their monthly limits but i dont know if thats in place yet

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    mutantbass head Lee H's Avatar
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    Quote Originally Posted by Marcos
    Ok, i'll make time to ring them.

    This problem has only developed in the past month, for a while i thought it was something to do with their monthly limits but i dont know if thats in place yet
    From what I've heard and read on the AG forums they are going to limit folks in April time. By then most of the savvy users will be upping ship and moving to a provider with no limits such as Zen, Pipex, Nildram et al.

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    Gold Member Marcos's Avatar
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    Ah, ok, in that case i'll definitely give them a call, good thing the contract ends in march, never going with them again.

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    Senior Member ajbrun's Avatar
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    I don't know if this helps, but one of the 512k bussiness BT broadband line we're on just seemed to stop working at exactly 3 in the morning today. It's working now though.

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    No more Mr Nice Guy. Nick's Avatar
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    Been looking for a new ISP as BT are givingme a 2meg line for free but a damn 15gig cap... as far as I can see, pretty much everyone has caps now... can I find a provider without caps at under £35 a mont fo a 1meg line? Can I buggery....
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    Senior Member RVF500's Avatar
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    They may have been doing maintenance on the lines. Half taps, used when cutting in new sections of line, for example will lead to lower line rates or can even knock you off line (dependingon your distance from the exchange). If it's picked back up again it could well be this. That kind of maintenance will affect all providers equally on the affected stretch of line.

    Mind you, BT broadband are pretty pants anyway as regards thier service. Go with Zen or someone similar. You'll be much happier in the long run.
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    Gold Member Marcos's Avatar
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    Yes, I was with Zen, but moved to a new house which already had a BT contract

    I miss Zen

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    Marcos, you didn't agree to the contract thou, the previous home owner did, its their duty to settle with BT, either by moving the ADSL contract to their new home or paying for it themselves.. get them to honour their agreement with BT and your free to go back to Zen.

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    Gold Member Marcos's Avatar
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    Quote Originally Posted by aidanjt
    Marcos, you didn't agree to the contract thou, the previous home owner did, its their duty to settle with BT, either by moving the ADSL contract to their new home or paying for it themselves.. get them to honour their agreement with BT and your free to go back to Zen.
    Sorry, I shouldnt have been so vague. This is my sister's house (new house to me), I moved in after she had already signed up with BT broadband, she's still around.

    The contract ends in march, but no point in paying Zen'sconnection fee after that since i'll be moving shortly after.

    Wish Zen would do another free connection deal

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    ohhhhh, ok.. i getcha
    Well good luck.

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    Quote Originally Posted by Nick
    Been looking for a new ISP as BT are givingme a 2meg line for free but a damn 15gig cap... as far as I can see, pretty much everyone has caps now... can I find a provider without caps at under £35 a mont fo a 1meg line? Can I buggery....
    UK Online are offering a 2mb line, free setup and free modem, unlimited use for £29.99 a month. I'm signing up as soon as Tiscali clear my line!

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    Senior Member RVF500's Avatar
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    Don't forget. Most wholesalers operate on a 15:1 residential oversubscription ratio. Which means that they reckon only 1 in every 15 residential subcribers will be using the full throughput at any one time. So if things become congested then things will slow down. The thing is some wholesalers may well use higher figures and others lower. If you are getting consistently poor results it could well be that the wholesaler is heavily oversubscribed or doesn't have the carrying capability to handle all it's customers.

    Ultimately everyone is using BT's landlines. As often as not BT's IP/ATM network too. Unless you are in a cable tv area and use the local CATV provider. The trick is to find a seller that has good capacity and does not heavily oversubscribe. Customer service is another area I look at when choosing service.
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