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Thread: 4 Oct 21 - Honor 10 Huawei mobiles won't connect to Wifi - No Internet Connection

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    HEXUS.timelord. Zak33's Avatar
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    4 Oct 21 - Honor 10 Huawei mobiles won't connect to Wifi - No Internet Connection

    Hello all

    Today, Monday 4th Oct '21, my Honor 10 lite, and my wife's Huawei P30 Lite have lost internet connectivity to wifi on a Fritzbox 3490 router that has been solid for 4 years

    They ARE connected to Wifi, but the message "No Internet Connection" is showing and there is no connectivity
    Internet connectivity is solid on all other devices in the house. LAN and wifi

    Apple devices are working, and a Blackview phone is working
    And ..and OLD Honor 6X is working

    I have a new Fritzbox router , a 7530- I plugged it in and the same issue occurs.


    Does anyone have any guidance please? I can't justify buying new phones. Could it be a Fritzbox issue? On two routers?

    I have used the Android Reset Network settings but to no avail

    Tried using WPS instead of the wifi pass code . It's definately connecting to the router.. but has no access to the internet
    Last edited by Zak33; 04-10-2021 at 08:43 PM.

    Quote Originally Posted by Advice Trinity by Knoxville
    "The second you aren't paying attention to the tool you're using, it will take your fingers from you. It does not know sympathy." |
    "If you don't gaffer it, it will gaffer you" | "Belt and braces"

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    Missed by us all - RIP old boy spacein_vader's Avatar
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    Re: 4 Oct 21 - Honor 10 Huawei mobiles won't connect to Wifi - No Internet Connectio

    In the same boat, sort of. Same router and a Huawei P30. Claims to have no Internet access but will still actually let me browse.

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    Re: 4 Oct 21 - Honor 10 Huawei mobiles won't connect to Wifi - No Internet Connectio

    Any silent firmware updates, either on router or Huawei phones?

    Otherwise, no idea, sorry.
    A lesson learned from PeterB about dignity in adversity, so Peter, In Memorium, "Onwards and Upwards".

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    ALT0153™ Rob_B's Avatar
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    Re: 4 Oct 21 - Honor 10 Huawei mobiles won't connect to Wifi - No Internet Connectio

    Hmm, my P20 Pro was doing the same, most apps worked fine but the WiFi settings said 'no internet' and Spotify refused to acknowledge there WAS a connection.

    Related to the current net issue maybe? I wonder how they check if a WiFi connection has Internet or not?

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    Hexus.Jet TeePee's Avatar
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    Re: 4 Oct 21 - Honor 10 Huawei mobiles won't connect to Wifi - No Internet Connectio

    Your Chinese overlords have decided your social scores are too low for Internet access today. Did you use the phrase 'Free Speech' in another thread? There's your problem.

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    Banhammer in peace PeterB kalniel's Avatar
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    Re: 4 Oct 21 - Honor 10 Huawei mobiles won't connect to Wifi - No Internet Connectio

    You've uncovered the great Facebook-Huawei collusion

    Are they working now? If so, perhaps they really were using some webservices for at least DNS lookup which fell over last night for about 6 hours.

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    HEXUS.timelord. Zak33's Avatar
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    Re: 4 Oct 21 - Honor 10 Huawei mobiles won't connect to Wifi - No Internet Connectio

    Quote Originally Posted by kalniel View Post
    You've uncovered the great Facebook-Huawei collusion

    Are they working now? If so, perhaps they really were using some webservices for at least DNS lookup which fell over last night for about 6 hours.
    this is exactly it


    My phone is using some sort of Facebook Authentication!!!!!


    DNS via 4g was solid.

    And I know DNS on my router is spot on as every other device was OK.....

    SO the Facebook DNS CLoudflare thing ruined my ability to use my mobile on Wifi at all for 6 hours.

    Quote Originally Posted by Advice Trinity by Knoxville
    "The second you aren't paying attention to the tool you're using, it will take your fingers from you. It does not know sympathy." |
    "If you don't gaffer it, it will gaffer you" | "Belt and braces"

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    Re: 4 Oct 21 - Honor 10 Huawei mobiles won't connect to Wifi - No Internet Connectio

    Did you lose ALL interent access on the devices though?

    My phone said "connected, no internet" but I could browse in Firefox, do speed tests etc, the only thing that didn't seem to work was Spotify which thought it was offline.

    I rebooted my router, and my PiHole, I updated everything on my PiHole (so at least that's done now) but no change, then it started working a short time later. Offline for maybe an hour.

    My Pi uses Cloudfare only (no backup DNS server) so seems like Huawei uses DNS servers to say if the WiFi has internet or not, I wonder what other devices do?

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    HEXUS.timelord. Zak33's Avatar
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    Re: 4 Oct 21 - Honor 10 Huawei mobiles won't connect to Wifi - No Internet Connectio

    no Gmail

    no browser

    no speed tests

    lost the lot.

    Quote Originally Posted by Advice Trinity by Knoxville
    "The second you aren't paying attention to the tool you're using, it will take your fingers from you. It does not know sympathy." |
    "If you don't gaffer it, it will gaffer you" | "Belt and braces"

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    HEXUS.timelord. Zak33's Avatar
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    Re: 4 Oct 21 - Honor 10 Huawei mobiles won't connect to Wifi - No Internet Connectio

    So the question is - what does my phone need.....that was trapped behind the outtage?

    Did something to do with Facebook pre-installs on Huawei phones get borked?

    My lad had full internet connectivity on his Blackview even though Insta obviously didn't work for him. His phone showed full internet connectivity.

    Quote Originally Posted by Advice Trinity by Knoxville
    "The second you aren't paying attention to the tool you're using, it will take your fingers from you. It does not know sympathy." |
    "If you don't gaffer it, it will gaffer you" | "Belt and braces"

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    Re: 4 Oct 21 - Honor 10 Huawei mobiles won't connect to Wifi - No Internet Connectio

    I have no fb on my phone at all so it can't be that. Just a weird related cloud fare issue I'm assuming...?

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    boop, got your nose stevie lee's Avatar
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    Re: 4 Oct 21 - Honor 10 Huawei mobiles won't connect to Wifi - No Internet Connectio

    you lot talking about this? https://www.zdnet.com/article/fortin...crypt-expires/

    A number of websites and services reported issues on Thursday thanks to the expiration of a root certificate provided by Let's Encrypt, one of the largest providers of HTTPS certificates
    although it was last week that happened..

    could be related?
    Last edited by stevie lee; 05-10-2021 at 04:24 PM.

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    Re: 4 Oct 21 - Honor 10 Huawei mobiles won't connect to Wifi - No Internet Connectio

    Not for me, this was just for a short time yesterday.

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    HEXUS.timelord. Zak33's Avatar
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    Re: 4 Oct 21 - Honor 10 Huawei mobiles won't connect to Wifi - No Internet Connectio

    Please everyone keep their eyes open for news on this. Clarity on this would be so good. Because it was quite quite odd

    To be on wifi but with no connectivity, alongwith other devices also on Wifi that DID have connectivity was a weird weird thing

    Quote Originally Posted by Advice Trinity by Knoxville
    "The second you aren't paying attention to the tool you're using, it will take your fingers from you. It does not know sympathy." |
    "If you don't gaffer it, it will gaffer you" | "Belt and braces"

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    Re: 4 Oct 21 - Honor 10 Huawei mobiles won't connect to Wifi - No Internet Connectio

    Quote Originally Posted by Zak33 View Post
    Please everyone keep their eyes open for news on this. Clarity on this would be so good. Because it was quite quite odd

    To be on wifi but with no connectivity, alongwith other devices also on Wifi that DID have connectivity was a weird weird thing
    Will do.

    That scenario does narrow down quite a few things that aren't the problem, but don't narrow it enough to tell you what is.

    I had something a bit similar (years ago) with a Dell laptop that used to work on wifi, then after not using it for a while, it wouldn't wifi connect at all but everything else did. It turned out that something had been 'bug-fixed' (IIRC) in Windows which close a security issue but required downloading new drivers for the Bluetooth/wifi card. It only applied, apparently, to a particular couple of variants of that specific brand of card. It caused quite a bit of head-scratching, some hair pulling, lots of testing, some mumbling and a healthy dollop of expletive-laden anglo-saxon, before I tried updated drivers.

    My logic was that it won't be drivers because it worked last time it was used. Windows, however, had changed by auto-update .... which should have occurred to me much quicker than it actually did.
    A lesson learned from PeterB about dignity in adversity, so Peter, In Memorium, "Onwards and Upwards".

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