FFS.
I've just spent 30 minutes ringing about 5 numbers, 1 was a recorded message that sent you to another 0845 number, and then cutoff. Then you ring that one and it gives you a recorded message telling you how to change your username if you're having problems connecting, and then cuts off.
Then i found another number, ring that, and a bloke on the other end says oh no we can't do that here, and then gives me the number of the first recorded message grrrrrr
All I'm after is a MAC code so i can migrate my account to Zen.
As Central Point has been taken over by Fast24 (although the changover would be seamless according to the letter i got the other day), i give them a call.
Eventually i get through to a human voice at Fast24, who tells me after sitting on hold for about 5 minutes that they can't give out MAC addresses anymore, as they're not given them
She suggests i cancel my account and signup fresh with Zen. I tell her that'll cost me £50 connection. She says, yup. I hang up.
I hate ISPs. Facial death to all of them.


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