ADSL Max

[Ody]

My local exchange is now ADSL Max enabled but I am still only receiving a 1Mb service through UK Online.

Is ADSL Max ISP dependant? As I cannot find a UK Online ADSL max service.

[neonplanet40]

Yes it is isp dependants. You need to see if your isp is implimenting it for their customers yet.

If not get a new isp

Neon

[Zak33]

I hate to be a fly in the ointment, but if it's rock solid stable, keep it!

Since I went to Max (no choice....Zen only do Max) I've had a constant nightmare with drop outs.

Thought it was all sorted last month, but it's doing it again now....evenings....between 9:30 and 11:30.

Doing my head in...just weant 100% stability....would happily drop back to 1mb for 100% no drop out.

[Agent]

AFAIK UKOnline do not use MAX.

[Ody]

YUp I spoke to UKOnline yesterday and they barely knew what it was and had no idea if and when they would offer it. Me thinks I will give BE a go when they upgrade my Exchange in the next month.

[EtheAv8r]

If you go with MAX then you must be prepared to expect 2 or 3 weeks of unstable and unreliable connections and lits of annoying drop-outs. Mine with F2S has stabalised nicely - but it is rarely up for longer than a few days solid. My previous 2 Meg link with F2S would stay up for hundreds of hours.

One friend who regraded to Max never got a stable connection again, and his broadband became unusable for about 2 months; he tried replacing microfilters and even bought a new ADSL modem/router, but it remained just as poor. He has now cancelled and is going with BT - as they will provide both line and be ISP so he hopes the 'finger-pointing' will stop and he will get a stable service......

[BlackDwarf]

I'm getting regraded to Max tomorrow via UKFSN. £19.99 for 300Gb offpeak, 30Gb onpeak, more than enough for me.

Will post stability when its settled, but hoping to achieve about 3Mb.

[Agent]

He has now cancelled and is going with BT - as they will provide both line and be ISP so he hopes the 'finger-pointing' will stop and he will get a stable service......

If only it was that simple
Even though they both have "BT" in their name, they are 2 separate companies.

[Zak33]

If only it was that simple
Even though they both have "BT" in their name, they are 2 separate companies.

/\ what he said...they dont talk anymore than any other large company.

[silver99]

How do i find out if my isp is ADSL Max enabled?

[dave87]

Use the broadband checker on the BT website - here

[yamangman]

I hate to be a fly in the ointment, but if it's rock solid stable, keep it!

Since I went to Max (no choice....Zen only do Max) I've had a constant nightmare with drop outs.

Thought it was all sorted last month, but it's doing it again now....evenings....between 9:30 and 11:30.

Doing my head in...just weant 100% stability....would happily drop back to 1mb for 100% no drop out.

Email them zak and tell them to tell BT to interleve your connection. May result in a higher IL2 pingage however, and they will possibly charge you for it.

[kopite]

ZAk if your still on zen pm me ur username and I`ll have a looksy tomorrow at ur stats and see if there is anything I can see that could be causing a problem.

[Zak33]

kopite....thanks dude.

We're nailed now :-)

SO long as the router stays on for a solid 24 hours, it retrains and is sorted.

The BT engineer ran new cable pairs from my house through the entire town and to the exchange.

He is the top top dude ever. And so are you Zen guys who made it all happen :-)

[dangel]

YUp I spoke to UKOnline yesterday and they barely knew what it was and had no idea if and when they would offer it. Me thinks I will give BE a go when they upgrade my Exchange in the next month.

UKOnline are owned by Sky and aren't reselling ADSLMAX products at all - their policy is to install their own equipment in exchanges and offer high speed services that way. Unfortunately, if (like me) you don't live in a major city it isn't going to happen soon.

[CrimsonAvenger]

kopite....thanks dude.

We're nailed now :-)

SO long as the router stays on for a solid 24 hours, it retrains and is sorted.

The BT engineer ran new cable pairs from my house through the entire town and to the exchange.

He is the top top dude ever. And so are you Zen guys who made it all happen :-)

Lets hope its the last happy ending with your max connection for a bit

Another reason to stay with Zen