Hi All
After a week of intermittent broadband connectivity the tech support from the ISP suggested that this could be down to having a line filter which was over 6 months old. I have never heard of ADSL line filters having a life span of any time, and googling this has revealed nothing else. Has anyone else heard of this or it mumbo-jumbo?
Havent tried one yet, but after the tech support said about the life span the connection suddenly got stable, I'm thinking somthing was wrong at there end they didn't want to admit to
got bless the BS that tech support will give someone so they go away
I've never heard of filters just breaking, unless dropped, stepped on or smacked with a hoover
HEXUS|iMc
Absolute balls frankly - it's just a couple of static components which have a shelf life of well beyond the amount they'd be used and replaced with some better technology. Quite agree, TS just not admitting their own mistake.
Had mine for 2years with no problems. Smalls like manure to me.
I have seen faulty microfilters, usually the result of being knocked around, etc ... Its worth checking out if you can. But obviously lifespan of a microfilter is just rubbish.
This is the crap they say to get you off the line because their shift is ending.....
Eye popping good!
There was a funny quote here
Which ISP was it, do tell?Originally Posted by jimc101
The filter would indeed be passive components and little to go wrong.
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Sounds like the usual 'I cant think of anything else so I'll just say anything' speech that seems common these days from customer service lines. To charge on an 0870 as well is just an insult. It's possible the filter has died but not likely if its not been interfered with. No harm in trying a different one anyway, just dont get ripped off like my aunt did recently and bought 4 at £15 each
D
6 months is a bit short. However, for the pass week I have been having intermitent connection issues as well, where previously its been rock solid. I have been investigating my end without the ISP and have found the following:
I have a ADSL faceplate/filter so no need for microfilters. When I connect my modem it has been very flaky. I took the face plate off and noticed the face plate plugs into the back box via a standard telephone connection (pictures can be found by googling adsl faceplate). I plugged a microfilter in and then my modem and the connection connects straight away, place everything back and no dice.
Looks like my faceplate has some issues. Anyway - the face place is quite old - about 5 years (in the days of engineer install ADSL).
So you may be unlucky with your microfilter - it may be worth a quick investigation if you can easily get hold of one.
Who's the ISP? with out saying the name that would be would be like having a wee dram of whiskey with nothing in it.
have been with them for about 3 years now, and the first 2 had reasonable connection which went real bad, this was down to the BT line, and late last year BT put a brand new line in from the road to master box, and connection has been good, especially after replacing the router from a Linksys WAG54 which was useless with a Billion one which has been totally reliable.
No no, they are like Tamagotchi's, you have to feed them
They either work, or they dont really.
Nice clue
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They're part of Pipex are they not? that would explain a lot....
Eye popping good!
There was a funny quote here
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