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Thread: Have I made a grave mistake...

  1. #1
    explorer.exe
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    Have I made a grave mistake...

    I've signed up my student house to Tiscali...

    I fear now reading some of the opinions on this board that they are awful. Support is dreadful (which doesn't bother me really, if there are no line problems then I won't have to use them!), reliability is patchy and their fair use policy is called into question.

    I'm also worried about port shaping. I'm not entirely sure what this is, but it affects bittorrents, which is something that a few of us in the house use (not excessively, just a couple of files a week).

    Last year I looked at their fair use policy, and it basically said 'please don't download', so I signed up with ukonline (Loads of connection problems then ensued, lasting weeks, so that's why I'm not going back). This time I looked at Tiscali's policy and it has changed to 'please don't download during peak hours, or we'll limit you... otherwise, go nuts!'... or at least that's how I interpret it. The £14.99 price made me jump for it (I was also looking at pipex, who were more expensive, had a limit, and didn't recognise my phone number), coupled with the fact that they said yes to our phone number (we are in Lancaster, which must have the worlds oldest telephone exchange, and the whole city sits in some sort of technology blind spot...) I jumped for it, but was I wrong to do so?

    At home we are on orange, and have never ever had speed or connection problems, but the low download limits put me off using them elsewhere (we've had letters from them at home for excessive usage).

    Basically, I'm asking if tiscali have changed their ways... or am I in for a year of torment?

    P.S. Is there any hope in this migration code thing I've head briefly about?

  2. #2
    adam1701
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    I have heard soooo much bad about tiscali on this board aswell.... lol

    AOL are totally unlimited and dont traffic shape or anyway

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    Do you have a 7 day cooling off period when you initially sign up to the contract?

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    cat /dev/null streetster's Avatar
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    if you dont download between 6pm and 11pm you'll be fine with the FUP... as for the connection, its alright, i'm in southampton and the whole southampton exchange was in the 'congested' status for the whole of term-time last year - due to all the students downloading the whole internet this year (well the past week) has been fine so far, so the general concensus is that if you have no problems initially, then you'll be fine. if you run in to any problems, you're screwed...

    good luck

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    Dont touch Tiscalli. I had sooooooo many problems with them. I paid £75 to just get out of my contract.




    .

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    Sexual Force johnny02004976's Avatar
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    i've just come out of a year of hell with Tiscali - in the first week i was given TWO official warnings due to not adhering to the "fair usage policy"

    the modem they provide is crap as well, that went out the window in the first week, im sure its programmed to crash once every half hour....oh and good luck if you want to play online games - your ping will be through the roof unless you play at 5am
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    They capped my connection after giving me 3 warnings about my high internet usage. Thing is that it wasn't really that high and what is the point of broadband you are not meant to do anything with it. This was on a 512k connection - they said it wasn't possible to increase my speed.

    My upload/downloads were terrible between the hours of about 6pm-12pm after being capped. I've now changed to NTL and it is bliss in comparison with Tiscali. Tiscali are cheap but don't be fooled by their claims of unlimited broadband.

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    tiscali have 14 day cooling off.

    i had it for 1 week.

    then transferred to aol and got it with no contract.

    stil lgot tiscalis modem too

    they charged me for 1st month hten sent me a rebate for half the month as thts all id used i thnk anyway.

    still got the modem they gave me and the filters.

    i got my mac code after 3 days.

  9. #9
    explorer.exe
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    I already have a wireless ADSL router that we are using, so I don't care what their modem is like really. I'm glad to hear that they have a cooling off period.

    Anyway, the line came on today (hence the reason I am able to reply ), so I'll give it a few days and see.

  10. #10
    cat /dev/null streetster's Avatar
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    do the adslguide speedtest and see whether you're getting the most out of your connection

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    Quote Originally Posted by stinger161 View Post
    I have heard soooo much bad about tiscali on this board aswell.... lol

    AOL are totally unlimited and dont traffic shape or anyway
    I wouldn't touch AOL with a 10 foot bargepole.
    Bored of the old one, new one coming soon

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    Senior Member charleski's Avatar
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    I've been on Tiscali for 3 months, it's good value and no problems so far. You do have to be careful to limit your downloads during the peak period, but outside that you're fine. Given the way P2P can bog down a network I think this is quite reasonable, you can d/l a ton of stuff in the off-peak hours and it's easy to set up scheduling on a good torrent client. Tiscali isn't the best for online gaming with UK servers as all their traffic goes through their European servers (located in the Netherlands I think). If you do have a need to d/l during peak times you can upgrade to their business service, which costs about the same as most ordinary services from others (may have changed, I did my pricing back when i signed up in June).

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    tiscali severely restrict p2p at all times makes it almost unusable.

    so if you want to use p2p avoid them.

    also between 6-11 they have a ridiculous fup so if u wnat to use the net 4 more than browsing get rid.

    personally i wouldn't go near tiscali ever again.

    lookin to switch isp again as aol are a bit expensive. i don't really dload that much 50gb a month would do me.

  14. #14
    Senior Member charleski's Avatar
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    Quote Originally Posted by cougarslam View Post
    tiscali severely restrict p2p at all times makes it almost unusable.

    so if you want to use p2p avoid them.
    On their 8mbps service I find p2p very useable. But then I've been careful to stay outside their peak hours.

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    Ive just moved to tiscali from NTL and have been ok so far (about 3 weeks). Although I'm on the unlimited 8mb (actual 3.3mb) my downloading has been fine with no warnings yet. I liked NTL broadband but not their bizarre billing which charged anything they wanted and had to phone them every month for 6 months about overcharging. These year long contracts are a real pain.

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    Quote Originally Posted by charleski View Post
    On their 8mbps service I find p2p very useable. But then I've been careful to stay outside their peak hours.
    what p2p apps do u use and what sort of rates do u get downloading?

    and do you work for tiscali.

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