Maxtor HD RMA

[XTR]

My 120gb Maxtor SATA drive was playing up the other day... clunking noises, so i ran the Maxtor test via floppy disk and managed to get it to produce some error codes.


So I filled in the Advance RMA form on Maxtor's website. An Advance RMA involves giving Maxtor your credit card number, they then send you a replacement HD. If you do not return the defective HD within 30 days they will take payment for the drive from your credit card.


Anyway... I received my replacement hard drive today. A brand spanking new 250GB!!!!!! SATA Maxtor 8mb cache. Maxline Plus II. These drives retail for £186 on Komplett!!!


Now that's what I call CUSTOMER SERVICE!!!!!!!!!!!!!!

DRIVE MAY BE REPLACED FREE OF CHARGE WITH A SIMILAR OR HIGHER CAPCITY DRIVE BASED UPON AVAILABILITY

[da_ging]

u lucky git

i hope my rma for my 120gb ibm drive has the same metamorphosis as ur 120gb drive has had

[Agent]

Yup, Maxtor own. Thats why i allways buy them. If somthing go's wrong you have NO worries about the RMA at all.

More companys should follow Maxtor !!

[Elspuddy]

cool, i wonder if i rma my maxdor (80gig) that i get a 120 gig back ??

[Ethos]

Wait till you get billed for it!

[Barry]

Yeah maxtor RMA has to be the best i have come across.

[DR]

I had a 40GB one I paid 37 quid for they replaced with a 160GB about 8 months ago

[Lexeus]

Hmmmm, I got a new 80 gig maxtor not long ago, hmmmmmmm, I wonder if .......
/me Gives hard drive hammer treatment

[Howard]

Erm... I have an old 8GB Maxtor here... I really could do with 15GB and above for my server.... Lol..

[XTR]

I'm getting slightly cheesed off now.

I sent back the 120gb maxtor yesterday since i have my PC up and running like a dream now.

BUT!!! Last night my PC made a clunk. It was the HD. The same noise that my 120gb had made. So is my brand new 250gb HD on its way out now? Well I doubt it is... but im assuming they dont like heat. This 250gb drive is stuffed into my Shuttle. I think ill buy another hard drive for my Shuttle PC and put my larger 250gb drive into my main Cooler Master PC with a Vantec Vortex HD Cooler. That should do the job of keeping it cool.

I can't believe that heat is making these HD's do what they are doing. I went to bed last night and left the PC on. I even removed the case off my shuttle and opened the window to make sure that my room is cool. (I was freezing cause it's -4 outside).

Let's hope the drive is ok.

[Platty]

yeah i sent back an 80Gb and got a 160Gb replacment. Great customer service. If only all companies were like that.

[td5]

I'll be sending back an 80gig soon ... its also clucking and its running at a good temperature too :@

[streetster]

damn. maybe i should RMA my 60gb maxtor back to maxtor rather than to ebuyer... seeing as ebuyer dont sell the 60gb ones anymore, fingers crossed i'll get a 80gb sata one like the one i bought yesterday, then i can do some shiney raid0

mark

[Howard]

I'm getting slightly worried now (looks haplessly at new 160gig Maxtor sitting in his machine) I thought they were known for reliability?

I've just moved it down a notch seperated more from my other drive in my case now to make sure it has plenty of air :|