Results 1 to 14 of 14

Thread: Maxtor HD RMA

  1. #1
    XTR
    XTR is offline
    Va-va-vooom
    Join Date
    Jul 2003
    Location
    Tyne & Wear
    Posts
    3,766
    Thanks
    1
    Thanked
    0 times in 0 posts

    Maxtor HD RMA

    My 120gb Maxtor SATA drive was playing up the other day... clunking noises, so i ran the Maxtor test via floppy disk and managed to get it to produce some error codes.


    So I filled in the Advance RMA form on Maxtor's website. An Advance RMA involves giving Maxtor your credit card number, they then send you a replacement HD. If you do not return the defective HD within 30 days they will take payment for the drive from your credit card.


    Anyway... I received my replacement hard drive today. A brand spanking new 250GB!!!!!! SATA Maxtor 8mb cache. Maxline Plus II. These drives retail for £186 on Komplett!!!


    Now that's what I call CUSTOMER SERVICE!!!!!!!!!!!!!!




    DRIVE MAY BE REPLACED FREE OF CHARGE WITH A SIMILAR OR HIGHER CAPCITY DRIVE BASED UPON AVAILABILITY



    *Disclaimer* - The contents of this message are not necessarily my own opinions,thoughts or views... they may belong to the voices in my head!

  2. #2
    I eats food da_ging's Avatar
    Join Date
    Jul 2003
    Posts
    2,256
    Thanks
    10
    Thanked
    29 times in 24 posts
    • da_ging's system
      • CPU:
      • E5200 @ 3.75Ghz
      • Memory:
      • 4GB kingston HyperX 8500
      • Storage:
      • 2*WD640gb in Raid 0 +500gb 32mb seagate
      • Graphics card(s):
      • BFG GTX 260 Maxcore OC2
      • PSU:
      • Corsair 650w TX
      • Case:
      • Stacker 831 black
      • Operating System:
      • XP Pro
      • Monitor(s):
      • 23" fujitsu 3230t LCD 1920*1080
      • Internet:
      • 8mb
    u lucky git

    i hope my rma for my 120gb ibm drive has the same metamorphosis as ur 120gb drive has had

  3. #3
    HEXUS.social member Agent's Avatar
    Join Date
    Jul 2003
    Location
    Internet
    Posts
    19,159
    Thanks
    733
    Thanked
    1,605 times in 1,044 posts
    Yup, Maxtor own. Thats why i allways buy them. If somthing go's wrong you have NO worries about the RMA at all.

    More companys should follow Maxtor !!
    Quote Originally Posted by Saracen View Post
    And by trying to force me to like small pants, they've alienated me.

  4. #4
    Senior Member
    Join Date
    Aug 2003
    Location
    bracknell
    Posts
    665
    Thanks
    33
    Thanked
    12 times in 10 posts
    • Elspuddy's system
      • Motherboard:
      • GIGABYTE GA-970A-DS3 AMD 970A
      • CPU:
      • AMD Phenom II X6 1075T 3.0GHz
      • Memory:
      • 14 gig
      • Storage:
      • Samsung 870 (128)ssd 2x1.5 tb, 2 of Seagate Barracuda 3.5 inch 2TB 7200 RPM 64MB (raid 0)
      • Graphics card(s):
      • EVGAC GeForce GTX 970 superclocked
      • PSU:
      • CORSAIR CX 750 WATT MODULAR PSU
      • Case:
      • NZXT phantom
      • Operating System:
      • windows 8.1
      • Monitor(s):
      • LG 32" tv , LG 22" montor
      • Internet:
      • 155 meg virgin cable
    cool, i wonder if i rma my maxdor (80gig) that i get a 120 gig back ??

  5. #5
    Triple Ox
    Join Date
    Jul 2003
    Posts
    484
    Thanks
    0
    Thanked
    0 times in 0 posts
    Wait till you get billed for it!

  6. #6
    You're god damn right Barry's Avatar
    Join Date
    Jul 2003
    Posts
    1,484
    Thanks
    70
    Thanked
    75 times in 59 posts
    • Barry's system
      • Motherboard:
      • Gigabyte Z270M-D3H
      • CPU:
      • Intel i7 7700
      • Memory:
      • 16GB (2x8GB) Avexir 2400
      • Storage:
      • Samsung 860 256GB SSD, Sandisk Ultra 3D 500GB, LG BR Writer
      • Graphics card(s):
      • Evga GeForce GTX Titan X 12GB
      • PSU:
      • Corsair RM750I
      • Case:
      • Fractal Design Focus G
      • Operating System:
      • Windows 10 Professional
      • Monitor(s):
      • 28" Acer UHD 4K2K
      • Internet:
      • Sky Fibre
    Yeah maxtor RMA has to be the best i have come across.
    Someone left a note on a piece of cake in the fridge that said, "Do not eat!". I ate the cake and left a note saying, "Yuck, who the hell eats paper ?

  7. #7
    DR
    DR is offline
    on ye old ship HEXUS DR's Avatar
    Join Date
    Jul 2003
    Location
    HEXUS HQ, Elstree
    Posts
    13,385
    Thanks
    1,035
    Thanked
    789 times in 358 posts
    I had a 40GB one I paid 37 quid for they replaced with a 160GB about 8 months ago

  8. #8
    Senior Member
    Join Date
    Jul 2003
    Location
    South Wales OR Southampton Uni
    Posts
    2,105
    Thanks
    4
    Thanked
    3 times in 3 posts
    Hmmmm, I got a new 80 gig maxtor not long ago, hmmmmmmm, I wonder if .......
    /me Gives hard drive hammer treatment
    Desktop: AMD Athlon XP 2500+ Barton, 1024Mb PC-3200 TwinMOS w/Winbond, MSI K7N2 Delta-ILSR, Radeon 9800SE AIW, 40 GB 7,200 Rpm Hitachi Deskstar, 120GB 7,200 Rpm 8mb Cache Maxtor Diamond 9, 160GB 7200 Rpm 8mb Cache Seagate 7200.7 SATA, Plextor 708A 8x DVD-RW, 550W PFC Q-tec PSU, Casetek 1019SM Silver Case, Camdridge Soundworks DTT2200 Speakers

    Laptop: Clevo D470W - 17" Widescreen TFT, Intel Pentium4 3.06Ghz 533FSB, 1024Mb PC-2700 Hynix, Radeon Mobility 9000 64Mb, Fujitsu 80Gb 4,200rpm, 250Gb 7,2000rpm 8mb Cache Maxtor OneTouch, Toshiba SD-R6372 DVD-RW +/- x4, Built-in Four speakers, webcam and microphone

  9. #9
    Drop it like it's hot Howard's Avatar
    Join Date
    Jul 2003
    Location
    Surrey, South East
    Posts
    11,731
    Thanks
    14
    Thanked
    42 times in 39 posts
    • Howard's system
      • Motherboard:
      • Asus P5B
      • CPU:
      • Core2Duo E6420 2.13GHz
      • Memory:
      • 2x1gb OCZ DDR2 6400
      • Storage:
      • 250GB & 500GB Seagate
      • Graphics card(s):
      • Inno3d iChill 7900GS
      • PSU:
      • Antec SmartPower 500W
      • Case:
      • Coolermaster Elite 330
      • Monitor(s):
      • 2x AG Neovo F419
      • Internet:
      • Virgin Media 20mbit
    Erm... I have an old 8GB Maxtor here... I really could do with 15GB and above for my server.... Lol..
    Home cinema: Toshiba 42XV555DB Full HD LCD | Onkyo TX-SR705 | NAD C352 | Monitor Audio Bronze B2 | Monitor Audio Bronze C | Monitor Audio Bronze BFX | Yamaha NSC120 | BK Monolith sub | Toshiba HD-EP35 HD-DVD | Samsung BD-P1400 BluRay Player | Pioneer DV-575 | Squeezebox3 | Virgin Media V+ Box
    PC: Asus P5B | Core2duo 2.13GHz | 2GB DDR2 PC6400 | Inno3d iChill 7900GS | Auzentech X-Plosion 7.1 | 250GB | 500GB | NEC DVDRW | Dual AG Neovo 19"
    HTPC: | Core2Duo E6420 2.13GHz | 2GB DDR2 | 250GBx2 | Radeon X1300 | Terratec Aureon 7.1 | Windows MCE 2005
    Laptop: 1.5GHz Centrino | 512MB | 60GB | 15" Wide TFT | Wifi | DVDRW


  10. #10
    XTR
    XTR is offline
    Va-va-vooom
    Join Date
    Jul 2003
    Location
    Tyne & Wear
    Posts
    3,766
    Thanks
    1
    Thanked
    0 times in 0 posts
    I'm getting slightly cheesed off now.

    I sent back the 120gb maxtor yesterday since i have my PC up and running like a dream now.

    BUT!!! Last night my PC made a clunk. It was the HD. The same noise that my 120gb had made. So is my brand new 250gb HD on its way out now? Well I doubt it is... but im assuming they dont like heat. This 250gb drive is stuffed into my Shuttle. I think ill buy another hard drive for my Shuttle PC and put my larger 250gb drive into my main Cooler Master PC with a Vantec Vortex HD Cooler. That should do the job of keeping it cool.

    I can't believe that heat is making these HD's do what they are doing. I went to bed last night and left the PC on. I even removed the case off my shuttle and opened the window to make sure that my room is cool. (I was freezing cause it's -4 outside).

    Let's hope the drive is ok.



    *Disclaimer* - The contents of this message are not necessarily my own opinions,thoughts or views... they may belong to the voices in my head!

  11. #11
    Member
    Join Date
    Sep 2003
    Posts
    105
    Thanks
    0
    Thanked
    0 times in 0 posts
    yeah i sent back an 80Gb and got a 160Gb replacment. Great customer service. If only all companies were like that.

  12. #12
    td5
    td5 is offline
    Member
    Join Date
    Dec 2003
    Posts
    119
    Thanks
    0
    Thanked
    0 times in 0 posts
    I'll be sending back an 80gig soon ... its also clucking and its running at a good temperature too :@

  13. #13
    cat /dev/null streetster's Avatar
    Join Date
    Jul 2003
    Location
    London
    Posts
    4,138
    Thanks
    119
    Thanked
    100 times in 82 posts
    • streetster's system
      • Motherboard:
      • Asus P7P55D-E
      • CPU:
      • Intel i5 750 2.67 @ 4.0Ghz
      • Memory:
      • 4GB Corsair XMS DDR3
      • Storage:
      • 2x1TB Drives [RAID0]
      • Graphics card(s):
      • 2xSapphire HD 4870 512MB CrossFireX
      • PSU:
      • Corsair HX520W
      • Case:
      • Coolermaster Black Widow
      • Operating System:
      • Windows 7 x64
      • Monitor(s):
      • DELL U2311
      • Internet:
      • Virgin 50Mb
    damn. maybe i should RMA my 60gb maxtor back to maxtor rather than to ebuyer... seeing as ebuyer dont sell the 60gb ones anymore, fingers crossed i'll get a 80gb sata one like the one i bought yesterday, then i can do some shiney raid0

    mark

  14. #14
    Drop it like it's hot Howard's Avatar
    Join Date
    Jul 2003
    Location
    Surrey, South East
    Posts
    11,731
    Thanks
    14
    Thanked
    42 times in 39 posts
    • Howard's system
      • Motherboard:
      • Asus P5B
      • CPU:
      • Core2Duo E6420 2.13GHz
      • Memory:
      • 2x1gb OCZ DDR2 6400
      • Storage:
      • 250GB & 500GB Seagate
      • Graphics card(s):
      • Inno3d iChill 7900GS
      • PSU:
      • Antec SmartPower 500W
      • Case:
      • Coolermaster Elite 330
      • Monitor(s):
      • 2x AG Neovo F419
      • Internet:
      • Virgin Media 20mbit
    I'm getting slightly worried now (looks haplessly at new 160gig Maxtor sitting in his machine) I thought they were known for reliability?

    I've just moved it down a notch seperated more from my other drive in my case now to make sure it has plenty of air :|
    Home cinema: Toshiba 42XV555DB Full HD LCD | Onkyo TX-SR705 | NAD C352 | Monitor Audio Bronze B2 | Monitor Audio Bronze C | Monitor Audio Bronze BFX | Yamaha NSC120 | BK Monolith sub | Toshiba HD-EP35 HD-DVD | Samsung BD-P1400 BluRay Player | Pioneer DV-575 | Squeezebox3 | Virgin Media V+ Box
    PC: Asus P5B | Core2duo 2.13GHz | 2GB DDR2 PC6400 | Inno3d iChill 7900GS | Auzentech X-Plosion 7.1 | 250GB | 500GB | NEC DVDRW | Dual AG Neovo 19"
    HTPC: | Core2Duo E6420 2.13GHz | 2GB DDR2 | 250GBx2 | Radeon X1300 | Terratec Aureon 7.1 | Windows MCE 2005
    Laptop: 1.5GHz Centrino | 512MB | 60GB | 15" Wide TFT | Wifi | DVDRW


Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •