Its not ofen you get this kind of service so i thought i would share it with you!
I have an MX700 that i use with my second PC and for some reason the mouse doesnt hold a charge. I tried to change the rechargable batteries but it still wouldnt hold the charge for more than 3 hours.
I rang Logitech and went through what happened on the phone.
The fella on the other end took serial numbers and said they would replace it (its 14 months old).
I was told that the MX700 is not available anymore and it would be replaced with a brand new MX1000 within 7 working days.
That is incredible service.