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Thread: Is there a way to find out way my computer keeps restarting?

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    Is there a way to find out way my computer keeps restarting?

    This might be in the wrong place, but i guess it's probably hardware related...

    Twice I've gone to bed and left my computer running with only Azureus downloading. Twice I've come back to find that it has restarted itself at some point during the night. Does anyone know how i can find out what's causing it? It's never happened in the day as far as i'm aware so it could be random power cuts?! who knows? Anyway, some help would be appreciated.

    Thanks people.

  2. #2
    radix lecti dave87's Avatar
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    I had the same last night, it was due to windows updates scheduled at 3 in the morning.

    Otherwise, perhaps try running orthos, stressing the CPU and memory independently, see if either of those causes the same problem.

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    Anthropomorphic Personification shaithis's Avatar
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    Firstly, check your event logs (My Computer > Manage > Event Viewer > System)....see if there are any pointers there...

    Then check that "Auto Reboot" is disabled. (My Computer > Properties > Startup and recovery)

    Now, if you find it on a BSOD you can probably rule-out hardware and concentrate on drivers but if you are still finding it at the os select or login screen you know its probably a hardware issue.......and PSU would be top of the check list.
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    A shadowy flight. MSIC's Avatar
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    I agree with Shaithis. It could, of course, be almost anything but we need more info about your machine.
    Specifically, is it overclocked? I was going to ask about age, but I just had a look at your 'my system' specs and can see that you have an X2 and an 8800GTX, running from a 400W PSU.
    Are there any stability problems when you are playing games?
    400W in itself is fairly close to the mark and probably doesnt meet nvidias recommended spec, however adequate power supplied should show itself when you are straining the machine, not at night.
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    Dave, why would windows update restart it?I didn't think it shut down the computer automatically?

    Shaithis, thank you for that, I'll give it a try...one thing, I'm running Vista, found the autorestart check box, do you know where the event viewer might be? Couldn't see it there.

    Thanks for the fast replies.

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    Quote Originally Posted by MSIC View Post
    I agree with Shaithis. It could, of course, be almost anything but we need more info about your machine.
    Specifically, is it overclocked? I was going to ask about age, but I just had a look at your 'my system' specs and can see that you have an X2 and an 8800GTX, running from a 400W PSU.
    Are there any stability problems when you are playing games?
    400W in itself is fairly close to the mark and probably doesnt meet nvidias recommended spec, however adequate power supplied should show itself when you are straining the machine, not at night.
    Nope, it's not overclocked at all, just the X2 running at 2.6GHz. The 8800 has never ever crashed in a game, I think shuttle PSUs are super-duper and can power them just fine, has for me so far anyways.

    P.s. Found event viewer, there are errors in there at the time that the computer probably shutdown. I have no idea what they mean though :/
    Last edited by timtim86; 04-04-2007 at 10:59 AM.

  7. #7
    radix lecti dave87's Avatar
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    Quote Originally Posted by timtim86 View Post
    Dave, why would windows update restart it?I didn't think it shut down the computer automatically?
    Don't know, but all 3 of my rigs restarted last night, and all three popped up 'Your Computer has recently been updated' box.

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    Anthropomorphic Personification shaithis's Avatar
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    Can you copy/paste the details of the errors in this thread?

    Look for the entries that appear directly before an Event ID 6009.
    Main PC: Asus Rampage IV Extreme / 3960X@4.5GHz / Antec H1200 Pro / 32GB DDR3-1866 Quad Channel / Sapphire Fury X / Areca 1680 / 850W EVGA SuperNOVA Gold 2 / Corsair 600T / 2x Dell 3007 / 4 x 250GB SSD + 2 x 80GB SSD / 4 x 1TB HDD (RAID 10) / Windows 10 Pro, Yosemite & Ubuntu
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    This lot?
    EventData

    BootTsVersion 2
    BootStartTime 2007-04-04T02:06:47.687Z
    BootEndTime 2007-04-04T02:09:09.620Z
    SystemBootInstance 111
    UserBootInstance 106
    BootTime 84601
    MainPathBootTime 49501
    BootKernelInitTime 16
    BootDriverInitTime 508
    BootDevicesInitTime 9904
    BootPrefetchInitTime 32518
    BootPrefetchBytes 467103744
    BootAutoChkTime 0
    BootSmssInitTime 12085
    BootCriticalServicesInitTime 882
    BootUserProfileProcessingTime 351
    BootMachineProfileProcessingTime 11
    BootExplorerInitTime 1418
    BootNumStartupApps 20
    BootPostBootTime 35100
    BootIsRebootAfterInstall false
    BootRootCauseStepImprovementBits 0
    BootRootCauseGradualImprovementBits 0
    BootRootCauseStepDegradationBits 0
    BootRootCauseGradualDegradationBits 0
    BootIsDegradation false
    BootIsStepDegradation false
    BootIsGradualDegradation false
    BootImprovementDelta 0
    BootDegradationDelta 0
    BootIsRootCauseIdentified false

    or this:
    Windows has started up:
    Boot Duration : 84601ms
    IsDegradation : false
    Incident Time (UTC) : 04/04/2007 02:06:47

  10. #10
    Anthropomorphic Personification shaithis's Avatar
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    No, look for entries that report errors within a minute or 2 of the 6009 event.

    There may not be any if its hardware related and you may just have an entry which states "The previous shutdown was unexpected"
    Main PC: Asus Rampage IV Extreme / 3960X@4.5GHz / Antec H1200 Pro / 32GB DDR3-1866 Quad Channel / Sapphire Fury X / Areca 1680 / 850W EVGA SuperNOVA Gold 2 / Corsair 600T / 2x Dell 3007 / 4 x 250GB SSD + 2 x 80GB SSD / 4 x 1TB HDD (RAID 10) / Windows 10 Pro, Yosemite & Ubuntu
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    Lovely chap dangel's Avatar
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    Windows Update if set to automatically download AND install updates will eventually decide to reboot your machine for you if you're not there to say 'not now' when those annoying dialogs pop up. The best way to avoid this is to allow it to download updates but not install them without your permission.
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    • timtim86's system
      • Motherboard:
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      • Storage:
      • 2 x 250GB Seagates, 1 x 750GB Samsung
      • Graphics card(s):
      • 8800GS 384MB
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      • Shuttle 400W
      • Case:
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      • Operating System:
      • Windows 7 Pro
      • Monitor(s):
      • Dell 2007WFP
    That's one:

    EventData

    DisplayDeviceFriendlyNameLength 24
    DisplayDeviceFriendlyName NVIDIA GeForce 8800 GTX
    MemoryBandwidth 30589500
    MemorySize 768081920
    Scenario 2

    Here's another:

    - EventData

    StartTime 2007-04-04T00:20:10.656Z
    NameLength 76
    Name HDAUDIO\FUNC_01&VEN_10EC&DEV_0882&SUBSYS_10ECA201&REV_1001\4&e6323fe&0&0001
    FriendlyNameLength 29
    FriendlyName High Definition Audio Device
    VersionLength 0
    Version
    TotalTime 760
    DegradationTime 433
    PathLength 0
    Path
    ProductNameLength 0
    ProductName
    CompanyNameLength 0
    CompanyName

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    Efficiency freak Queelis's Avatar
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    Yet still, a 5000+ with an 8800GTX on a 400W PSU seems risky at least.

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    • timtim86's system
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      • Graphics card(s):
      • 8800GS 384MB
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      • Shuttle 400W
      • Case:
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      • Operating System:
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    Hey, so i just found my computer blue screen of deathing on me again, but i couldn't read the writing. I swapped the 8800 with an X800GTO2 to rule power issues out, but as i said it happened again. The event viewer tells me there was an "unexpected shutdown". and directly under that something about the cd rom not loading. Any idea what could be the problem? Thanks.

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    • timtim86's system
      • Motherboard:
      • Shuttle
      • CPU:
      • Athlon X2 5000+
      • Memory:
      • 6GB OCZ Gold 6400
      • Storage:
      • 2 x 250GB Seagates, 1 x 750GB Samsung
      • Graphics card(s):
      • 8800GS 384MB
      • PSU:
      • Shuttle 400W
      • Case:
      • Shuttle SN27P2
      • Operating System:
      • Windows 7 Pro
      • Monitor(s):
      • Dell 2007WFP
    Gentlemen, I need your help! Just ran orthos, and it stopped after 2mins 58secs, hardware failure. Where do I go from here? What do I do? It says consult stress.txt file, but I can't find that...just splog.txt which tells me exactly the same thing. Help me!!!

  16. #16
    Anthropomorphic Personification shaithis's Avatar
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      • Sapphire Fury X
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      • Windows 10 x64
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      • Internet:
      • Zen 80Mb Fibre
    Your being way too vague.....either post the proper event errors and/or the complete BSOD, else we are all clutching at straws.
    Main PC: Asus Rampage IV Extreme / 3960X@4.5GHz / Antec H1200 Pro / 32GB DDR3-1866 Quad Channel / Sapphire Fury X / Areca 1680 / 850W EVGA SuperNOVA Gold 2 / Corsair 600T / 2x Dell 3007 / 4 x 250GB SSD + 2 x 80GB SSD / 4 x 1TB HDD (RAID 10) / Windows 10 Pro, Yosemite & Ubuntu
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