Refurbished typically means that the customer returned the item for reasons other than being defective (e.g. a customer may have changed his or her mind, did not like the product, or had difficulty operating it). Whether it is returned a month later or the very next day, such an item must be identified as reconditioned or refurbished to be resold.
Every product targeted for reconditioning must pass a thorough examination. After undergoing repairs and/or sanitation when necessary, the product is repackaged either by the original manufacturer or a reputable professional restoration firm. After the reconditioning process the product has a like-new or almost new condition.
A refurbished product may have serial-number blacken-out or removal of the UPC code, or removal of the front page of the manual by the manufacturer. As for packaging, refurbished products are usually packaged and shipped in non-retail boxes. Some non-basic components (e.g cables, manuals, accessories) may be missing. Please see item description for package contents.