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Thread: why does my computer disconnect from the internet?

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    why does my computer disconnect from the internet?

    Hi.

    For a while now my computer has been randomly disconnecting from the internet, i have tried to sort it but the problem just remains. It only disconnects sometimes and after varying lengths of time.

    I have dial up 56k, with a Serial MicroLink 56k Fun II modem. I have run adaware and that doesnt pick anything up.

    I thought maybe it could be people trying to phone the house or something?

    Anyone else got any ideas to solve it, or what it is? as it is frustrating.

    Thanks
    Will
    | XP1600-m | ASUS AN78X Deluxe | r9700 pro | 2x512mb pc37000 |

  2. #2
    HEXUS.social member Allen's Avatar
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    • Allen's system
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    What version of Windows are you running? If it's 2000 or XP you could have the Blaster.exe virus. Search your hard drive for msblast.exe (iirc) and goto http://www.symantec.com/ to download the patch for it.

    Failing that, it could be as you say people trying to call you. If you have call waiting on your telephone, it will interupt your modem and disconnect you. There is a way to diasble call waiting in the modem properties.

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    HEXUS.social member Agent's Avatar
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    Blaster causes the system to shutdown, not disconnect from the net.

    Could be a bad phone line ? , do you hear any noise on the phone for voice calls ?
    Quote Originally Posted by Saracen View Post
    And by trying to force me to like small pants, they've alienated me.

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    cat /dev/null streetster's Avatar
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    • streetster's system
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    prolly what big_al says.. have you installed all the blasterworm fixes since you last reinstalled?

    mark

    edit : linkeh

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    Right, searched for msblast.exe and couldnt find anything. downloading patch now.

    I dont get any noise, or distortion down the line, however sometimes when i disconnect my dads computer dials-up to the net....dont know if that helps.

    Ill post results of this patch...still downloading, damn 56k
    | XP1600-m | ASUS AN78X Deluxe | r9700 pro | 2x512mb pc37000 |

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    cat /dev/null streetster's Avatar
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    • streetster's system
      • Motherboard:
      • Asus P7P55D-E
      • CPU:
      • Intel i5 750 2.67 @ 4.0Ghz
      • Memory:
      • 4GB Corsair XMS DDR3
      • Storage:
      • 2x1TB Drives [RAID0]
      • Graphics card(s):
      • 2xSapphire HD 4870 512MB CrossFireX
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      • Corsair HX520W
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      • Internet:
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    sometimes when i disconnect my dads computer dials-up to the net
    maybe you get disconnected because your dads computer is trying to establish a connection then??

    mark

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    HEXUS.social member Allen's Avatar
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    • Allen's system
      • Motherboard:
      • Asus MAXIMUS VIII GENE
      • CPU:
      • Intel® Core™ i5-6600K @ 3.5GHz
      • Memory:
      • Kingston HyperX Predator DDR4 2x8GB
      • Storage:
      • 256GB Samsung 960 PRO + 512GB Samsung 960 Evo
      • Graphics card(s):
      • Asus ROG Strix GeForce GTX 1080 Ti
      • PSU:
      • XFX P1-650X-NLG9 XXX 650W Modular
      • Case:
      • Fractal Design Node 804
      • Operating System:
      • Windows 10 Home 64-bit
      • Monitor(s):
      • 27" BenQ XL2730Z + 23" Dell U2311H
      • Internet:
      • Virgin Media 200Mbps
    Ahh, that could possibly explain it then, if they're on the same line...

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    Yeah they are, although there was a time when it didnt get disconnected even though they were one the same line...

    So a new question: why would dads computer be dialing up (it isnt on a network, so not demand dialing..) he has norton 2000, that he updates about once a week...

    ty
    Will
    | XP1600-m | ASUS AN78X Deluxe | r9700 pro | 2x512mb pc37000 |

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    lol, installed the patch. rebooted, downloaded new adaware update. rebooted, went back on the net, home page is set to http://aifind.info/ right....evne thought i havent been on anything other that hexus all night arent i cool
    | XP1600-m | ASUS AN78X Deluxe | r9700 pro | 2x512mb pc37000 |

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    Thanks for the help chaps, but it doesnt seem to have worked, i just got disconnected again

    Will
    | XP1600-m | ASUS AN78X Deluxe | r9700 pro | 2x512mb pc37000 |

  11. #11
    'ave it. Skii's Avatar
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    Do you have call waiting enabled on your phone ?

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    Errr, im not sure. we have BT answer phone, where you have to dial 1571 to see if there are any messages, dont know if that is it?

    Will
    | XP1600-m | ASUS AN78X Deluxe | r9700 pro | 2x512mb pc37000 |

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    Administrator Moby-Dick's Avatar
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    If you are on the phone and a message gets taken , You usually hear a "beep" down the line.
    This can be enough to disconnect the modem.

    Check with BT for the correct *# code to switch this notification off.
    my Virtualisation Blog http://jfvi.co.uk Virtualisation Podcast http://vsoup.net

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    Ok - thanks very much. I get to talk to some crazy Indian dude
    | XP1600-m | ASUS AN78X Deluxe | r9700 pro | 2x512mb pc37000 |

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    Oh no!I've re-dorkalated! Jiff Lemon's Avatar
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    Quote Originally Posted by blockers
    lol, installed the patch. rebooted, downloaded new adaware update. rebooted, went back on the net, home page is set to http://aifind.info/ right....evne thought i havent been on anything other that hexus all night arent i cool
    Sounds like you've two separate problems - The net disconnection I'd put down to either BT call minder/Call waiting or your dads Machine. If you've a mobile phone, dial up the net, then using the mobile, call your home and see what happens.

    The hompage Hijack sounds spyware related. Not a fan of adaware, much prefer Search and destroy , grab the updates for it too.

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