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Thread: dead mx700..

  1. #1
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    dead mx700..

    Arrgh, the left click just died on me, checked the guts and the microswitch has worn out.
    Anyone know how easy it is to source either a replacement mouse (only the mouse, don't need all the other stuff) or a compatible microswitch?
    (\__/)
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  2. #2
    Senior Member SilentDeath's Avatar
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    contact logitech?
    ill give u £5 for it if u cant get it fixed

  3. #3
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    heh, it's kinda old and rather battered lol, oh and if you want a giggle, this is the message I sent to logitech's customer services dept..

    Hello,

    My MX700 mouse has just developed a problem with button 1 (left), it no longer functions at all, as I have had the mouse longer than the warranty period (long anough for most of the logitech badge, and silver colouring to wear off the mouse anyway - not really impressed with that by the way, it looks a little too "lived-in" for it's age) I decided to open up the internals of the mouse (also giving me a chance to de-fluff the scroll wheel), it was as I suspected, the Omron branded microswitch appears to have given up the will to live.
    I've checked online and I cannot find an identical match for the microswitch part number, so I was wondering if you could either supply the correct microswitch, a source of an equivalent (possibly sturdier) part, or even a replacement mouse part (I believe Microsoft will replace their own worn out mice no questions asked, other than the customer's address and the serial number of the defunct rodent).

    Many Thanks,

    Stuart
    Well, if nothing else it might give them a giggle (I really have been up far too long with not enough sleep)
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  4. #4
    goatboy funnelhead's Avatar
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    Well you might be in luck there Stoo - I read that a guy bought a wireless logitech desktop second hand in a police auction - but wasnt given a receiver. He phoned logitech to ask if there was anything he could do, and BAM they sent him a receiver - free of charge.

    Now thats customer relations schwartzenegger style, mofo
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    Senior Member SilentDeath's Avatar
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    ive got plenty of cheap mouses here infact, i expect one migh have a microswitch that fits. also if you could get any product codes form the switch...
    this is the omron UK site:
    http://www.europe.omron.com/uk_en/co...ches/unsealed/
    while the probably wont sell any unless its in bulk.
    this is hte pdf for there switches:
    http://www.angliac.com/omron/datashe...witches/ss.pdf

    http://www.europe.omron.com/uk_en/co...uk/default.asp
    they have distributors in the UK thought that will sell to you. RS dont have them. farnel have some....

    it would be best if logitech could give you one for free as they dont cost much.... or a replacement mouse..

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    Yup, that's what I'm hoping
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  7. #7
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    Post the part number you're looking for. I have a dead mouse I could check for you!

  8. #8
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    yeah i have a couple of dead mice here to not sure if there are any micro switches in them though ill have to cut them open with a knife before i give them to the snake but if there is one in there ill send it free of charge

  9. #9
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    I'm going to see what logitech say first, but the offers are greatly appreciated
    (\__/)
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    the mx 700 have five years warranty isn't?

  11. #11
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    it is?
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  12. #12
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    oh yeah, that's the manufacturers one though isn't it?
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  13. #13
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    W00t!

    Just got a reply from Logitech CS, they're sending me a new mouse and reciever package once I mail them the mouse battery cover and the plug from the reciever unit

    *dances*
    (\__/)
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  14. #14
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    Quote Originally Posted by funnelhead
    Well you might be in luck there Stoo - I read that a guy bought a wireless logitech desktop second hand in a police auction - but wasnt given a receiver. He phoned logitech to ask if there was anything he could do, and BAM they sent him a receiver - free of charge.

    Now thats customer relations schwartzenegger style, mofo
    Lol, you think you could do this, going through all the parts, until you get teh whole package?

  15. #15
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    • Stoo's system
      • Motherboard:
      • Mac Pro
      • CPU:
      • 2*Xeon 5450 @ 2.8GHz, 12MB Cache
      • Memory:
      • 32GB 1600MHz FBDIMM
      • Storage:
      • ~ 2.5TB + 4TB external array
      • Graphics card(s):
      • ATI Radeon HD 4870
      • Case:
      • Mac Pro
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      • OS X 10.7
      • Monitor(s):
      • 24" Samsung 244T Black
      • Internet:
      • Zen Max Pro
    Speaking of which, my new mx700 just arrived, and guess what,,,, it's the full retail package

    Top marks to Logitech CS!
    (\__/)
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    (")_(")

  16. #16
    Nox
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    yep, logitech are superb. they also have amazing warranties and quite possibly the best tech support people i've ever encountered. I emailed regarding the DiNovo keyboard, bluetooth and linux, and though not actually supported (nor plans unfortunately) i was given enough links to have a play

    edit: they also managed to fixed a keyboard with a hardware fault over the phone with me only taking off the battery cover lol

    Nox

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