Hi,
Some will remember me from last week regarding my order from E-Buyer, the 3000+ 400fsb CPU which I was supposed to recieve and instead I recieved the 3000+ 333fsb chip. Well I also recieved a 17" monitor instead of a 19" monitor too.
Anyway, to cut a long story short, I applied for an RMA on those two and at the same time ordered the items AGAIN for next day delivery, these didnt come when they were supposed to as E-Buyer were having a 'massive backlog of returns to deal with' - well no rubbishrubbishrubbishrubbish! Myabe if they got people to send out the right goods to begin with, they wouldnt have those problems eh?
Anyway, On chasing this second order up (which they had alredy screwed up once remember) I was told the CPU was out of stock! grrrr! Impossible I said (via email, you try getting through on landline) as when PAYMENT was taken there were 4 of these CPU's. So he said "i'll see what I can do" and lo and behold, then minutes later my order was listed as 'Dispatched' on the website! HOORAHH! you may think?
Ahemmm. well it arrived and the monitor was correct, but - you guessed it - The CPu was the exact same 3000+ 333fsb edition AGAIN! (i was building up a collection of these at this point). SO, today I managed to ring them on my mobile (on hold for 30 mins) and got through to a woman in Complaints who I negotiated with and asked her to check if these chip were in-stock because I ha da suspicion that they didnt realise they were sending out the 333 chip instead of the 400 chip..... They DIDN'T realise and I was right!! How many people have this wrong chip and don't know? quite a few who know no better i should imagine?
Anyway, because they were out of stock and I had got huge phone bills and delivery charges etc (which they say will be refunded anyway) plus the money i've lost on the order - they are sending me a 3200+ 400fsb instead which is £40+vat more on the website so im ok with that! Although I am VERY annoyed at the hassle and I think the only reason I was taken seriously is because my brother is a South Yorkshire police constable and he actually turned up at E-Buyer the other day.... hehe
Anyway, a cautionary tale i think. E-Buyer are great when everything sok but if owt goes wrong - BEWARE!!!
SO if you think you got a 3000+ 400fsb check your manafacturer label and if it ends in a 'D' you got the 333 and if it ends in 'E' then you got the 400 edition.
Cheers!
DaZ