Results 1 to 7 of 7

Thread: Has anyone returned memory to OCZ?

  1. #1
    pmk
    pmk is offline
    Registered User
    Join Date
    Oct 2005
    Posts
    11
    Thanks
    0
    Thanked
    0 times in 0 posts

    Has anyone returned memory to OCZ?

    One of two sticks (a matched pair) of OCZ PC3200 memory has decided to fail.

    If I put the working stick in the motherboard it starts fine, putting the broken stick or both sticks in the motherboard and it does not start.

    As these have a lifetime warranty I wanted to know if anyone has experience of returning sticks to OCZ for replacement before?

    These are quite old sticks so I assume I need to go straight to manufacturer for replacement rather than where I originally bought them from.

    Can anyone tell me the best way of returning them for replacement for a quick turnaround.

    TIA

  2. #2
    HEXUS.social member Agent's Avatar
    Join Date
    Jul 2003
    Location
    Internet
    Posts
    19,158
    Thanks
    732
    Thanked
    1,604 times in 1,043 posts

    Re: Has anyone returned memory to OCZ?

    Quote Originally Posted by Saracen View Post
    And by trying to force me to like small pants, they've alienated me.

  3. #3
    Admin team peterb's Avatar
    Join Date
    Aug 2005
    Location
    Southampton
    Posts
    19,207
    Thanks
    2,811
    Thanked
    3,351 times in 2,652 posts
    • peterb's system
      • Motherboard:
      • Nascom 2
      • CPU:
      • Z80B
      • Memory:
      • 48K 8 bit memory on separate card
      • Storage:
      • Audio cassette tape - home built 5.25" floppy drive
      • Graphics card(s):
      • text output (composite video)
      • PSU:
      • Home built
      • Case:
      • Home built
      • Operating System:
      • Nas-sys
      • Monitor(s):
      • 12" monocrome composite video input
      • Internet:
      • No networking capability on this machine

    Re: Has anyone returned memory to OCZ?

    You should be able to return them to the supplier - they are responsible for the mfr warranty. Dep[ends who the supplier is of course - but you will probably have to contact them anyway for an RMA number amnyway.
    (\__/)
    (='.'=)
    (")_(")

    Been helped or just 'Like' a post? Use the Thanks button!
    My broadband speed - 750 Meganibbles/minute

  4. #4
    HEXUS.social member Agent's Avatar
    Join Date
    Jul 2003
    Location
    Internet
    Posts
    19,158
    Thanks
    732
    Thanked
    1,604 times in 1,043 posts

    Re: Has anyone returned memory to OCZ?

    Depends on the age Peter - you could probably kick up a fuss about it, but the chances are even if they did accept a RMA, it would just be another person in the chain for it to go through before it reaches OCZ.
    Quote Originally Posted by Saracen View Post
    And by trying to force me to like small pants, they've alienated me.

  5. #5
    Anthropomorphic Personification shaithis's Avatar
    Join Date
    Apr 2004
    Location
    The Last Aerie
    Posts
    10,830
    Thanks
    645
    Thanked
    870 times in 734 posts
    • shaithis's system
      • Motherboard:
      • Asus P8Z77 WS
      • CPU:
      • i7 3770k @ 4.5GHz
      • Memory:
      • 32GB HyperX 1866
      • Storage:
      • Lots!
      • Graphics card(s):
      • Sapphire Fury X
      • PSU:
      • Corsair HX850
      • Case:
      • Corsair 600T (White)
      • Operating System:
      • Windows 10 x64
      • Monitor(s):
      • 2 x Dell 3007
      • Internet:
      • Zen 80Mb Fibre

    Re: Has anyone returned memory to OCZ?

    I've done RMAs with OCZ before, took almost 2 weeks in total but they were quite helpful.
    Main PC: Asus Rampage IV Extreme / 3960X@4.5GHz / Antec H1200 Pro / 32GB DDR3-1866 Quad Channel / Sapphire Fury X / Areca 1680 / 850W EVGA SuperNOVA Gold 2 / Corsair 600T / 2x Dell 3007 / 4 x 250GB SSD + 2 x 80GB SSD / 4 x 1TB HDD (RAID 10) / Windows 10 Pro, Yosemite & Ubuntu
    HTPC: AsRock Z77 Pro 4 / 3770K@4.2GHz / 24GB / GTX 1080 / SST-LC20 / Antec TP-550 / Hisense 65k5510 4K TV / HTC Vive / 2 x 240GB SSD + 12TB HDD Space / Race Seat / Logitech G29 / Win 10 Pro
    HTPC2: Asus AM1I-A / 5150 / 4GB / Corsair Force 3 240GB / Silverstone SST-ML05B + ST30SF / Samsung UE60H6200 TV / Windows 10 Pro
    Spare/Loaner: Gigabyte EX58-UD5 / i950 / 12GB / HD7870 / Corsair 300R / Silverpower 700W modular
    NAS 1: HP N40L / 12GB ECC RAM / 2 x 3TB Arrays || NAS 2: Dell PowerEdge T110 II / 24GB ECC RAM / 2 x 3TB Hybrid arrays || Network:Buffalo WZR-1166DHP w/DD-WRT + HP ProCurve 1800-24G
    Laptop: Lenovo Flex 2 / 12GB RAM / 240GB Corsair Force 3 Printer: HP CP1515n || Phone: HTC One U11 || Other: Samsung Galaxy Tab 4 Pro 10.1 CM12.1 / Playstation 4 + G29 + 2TB Hybrid drive

  6. #6
    pmk
    pmk is offline
    Registered User
    Join Date
    Oct 2005
    Posts
    11
    Thanks
    0
    Thanked
    0 times in 0 posts

    Re: Has anyone returned memory to OCZ?

    Thanks everyone. I will report back if I have any trouble.

  7. #7
    Laird Of The Glen jimborae's Avatar
    Join Date
    Oct 2003
    Location
    I come from a land of plenty......not
    Posts
    3,229
    Thanks
    206
    Thanked
    303 times in 247 posts
    • jimborae's system
      • Motherboard:
      • Gigabyte Z77X-UD5H
      • CPU:
      • Core i7 2600K@4.5Ghz
      • Memory:
      • Mushkin RipJaws DDR3 16Gig
      • Storage:
      • 1x Samsung 850Evo 500Gb SSD, 1 x WG 640Gb
      • Graphics card(s):
      • VTX R9 290 watercooled
      • PSU:
      • XFX 850W Black Edition
      • Case:
      • Phantek Enthoo Prime
      • Operating System:
      • Windows 7 Pro
      • Monitor(s):
      • 2 xDell 24"
      • Internet:
      • Vodafone 70Mb

    Re: Has anyone returned memory to OCZ?

    If you do have trouble go to Icrontic.com as there are OCZ support boards on there and reps who are members.

    Basically I got good service when I had to rma a psu back to them, took just over a week.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Ocz Memory With My P5k !!
    By sammytomjohn in forum PC Hardware and Components
    Replies: 4
    Last Post: 24-04-2008, 02:07 PM
  2. OCZ...Reaper memory or not?
    By Blitzen in forum PC Hardware and Components
    Replies: 14
    Last Post: 28-06-2007, 01:57 PM
  3. Replies: 2
    Last Post: 08-05-2007, 04:18 PM
  4. Ocz Pc3700 El Gold Dual Channel Memory
    By XTR in forum HEXUS Reviews
    Replies: 10
    Last Post: 19-09-2003, 10:50 PM
  5. Ocz Pc3200 El Ddr Dual Channel Memory
    By XTR in forum HEXUS Reviews
    Replies: 3
    Last Post: 07-08-2003, 11:55 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •