Results 1 to 10 of 10

Thread: Suggestions and Advice please

  1. #1
    Senior Member
    Join Date
    Mar 2007
    Posts
    591
    Thanks
    0
    Thanked
    28 times in 26 posts

    RAM Advice Please (Dead RAM Related)

    Hi HEXUS,

    I have come across a very weird and odd problem regarding Corsair RAM, I will link you to the thread, but I just can't come up with an answer to it, and I personally think I am in a no win situation regarding it. Anyway, here is the thread.

    http://forums.hexus.net/scan-care-he...ir-memory.html

    To put it short, when I sent the RAM, the RAM was faulty, it refused to work in any combination and when tested in 3 seperate motherboards (working PCs too) the RAM would refuse to work, everytime a C1 error would pop up. The guy that I paid to test the whole of my PC has many Computer Science degrees, so he knows what he is on about when it comes to PCs, I also tested the RAM as stated in the thread as I am not exactly a noob when it comes to it.

    The only suggestion he has come up with is the fact that the coldness in transit and storage has revived the RAM, the problem with this, is that the RAM will in a very short space of time, die again, it can be hours, it can be a day or two, that's another problem I come up against, and if they do send it back, and now I think they will charge me for this, the RAM will, just die again, and if I do send it back once more, by the time it gets there, it might be revived "again".

    This aint a rant to SCAN, SCAN are great, it's a rant to this bloody RAM, and we have discussed it, and we have basically said it is "odd".

    Does anyone else have an opinion on this?
    Last edited by SammEl; 05-02-2009 at 09:09 PM.

  2. #2
    Senior Member
    Join Date
    Oct 2008
    Location
    Bedford/Leicester
    Posts
    535
    Thanks
    52
    Thanked
    45 times in 45 posts
    • Hawker1986's system
      • Motherboard:
      • Biostar Tpower X58A / Gigabyte X58A-UD5
      • CPU:
      • i7 950@4Ghz TRUE / i7 920@4Ghz H50-1
      • Memory:
      • 6GB Crucial Ballistix@1336mhz / 6GB Corsair XMS3@1528mhz
      • Storage:
      • 128GB G.Skill Falcon + 1.5TB + 2x400GB / Corsair Force 3 120GB SSD + 1.5TB + 500GB
      • Graphics card(s):
      • 5850@825/1150 / 5870@900/1300
      • PSU:
      • Enermax Liberty 620W / Corsair HX850
      • Case:
      • Antec P182 / Silverstone FT02B
      • Operating System:
      • Windows 7 x64 Ultimate / Windows 7 x64 Ultimate
      • Monitor(s):
      • Dell E248WFP 24" / Benq G2420HDBL 24"
      • Internet:
      • 10mb Virgin Cable / 24mb Talk Talk ADSL

    Re: Suggestions and Advice please

    Well my only opinion is that its odd..., I would keep going with them to replace it because if it was me I would not trust it again, whos to say the coldness in the return trip isnt going to screw it over again.

    Hawker

  3. #3
    Senior Member
    Join Date
    Mar 2007
    Posts
    591
    Thanks
    0
    Thanked
    28 times in 26 posts

    Re: Suggestions and Advice please

    Quote Originally Posted by Hawker1986 View Post
    Well my only opinion is that its odd..., I would keep going with them to replace it because if it was me I would not trust it again, whos to say the coldness in the return trip isnt going to screw it over again.

    Hawker
    But I cannot physically state that the RAM is dead, can I? Anyone could state "My componant was dead when I sent it to you and now it's not etc". See where I am coming from?

    The only evidence I have is the guy who tested the RAM my end in three different computers (who I paid to do so), and my word.

    Anyway SCAN know about this problem and a RMA guy should be in contact with me shortly (as usual they are being helpful).

  4. #4
    Registered+
    Join Date
    Oct 2008
    Posts
    87
    Thanks
    0
    Thanked
    3 times in 3 posts

    Re: Suggestions and Advice please

    Have scan been in touch with and found no faults? Maybe errors will up in the testing.

  5. #5
    Senior Member
    Join Date
    Mar 2007
    Posts
    591
    Thanks
    0
    Thanked
    28 times in 26 posts

    Re: Suggestions and Advice please

    Quote Originally Posted by adder View Post
    Have scan been in touch with and found no faults? Maybe errors will up in the testing.
    I hope they find errors in memtest when they test it today with it.

    They have tested it in an Intel and AMD board, and it worked!!

    Was tested in 2 Intel and 1 AMD my end, and it failed to work.

  6. #6
    Senior Member
    Join Date
    Oct 2004
    Posts
    1,731
    Thanks
    230
    Thanked
    151 times in 132 posts
    • Sputnik's system
      • Motherboard:
      • J&W 790GX Extreme
      • CPU:
      • AMD Phenom II 720be
      • Memory:
      • OCZ DDR2-6400
      • PSU:
      • Enermax

    Re: Suggestions and Advice please

    Any thermal electronic fault like this will soon return when it warms up again. If you paid this Guy to test the RAM then maybe you should send scan a copy of the receipt and the report the guy gave you?

    I would not be happy for them to return it to me knowing it was faulty.

    Any good electronics engineer will tell you that a hairdryer and a can of freezer spray is the only way to diagnose a thermal fault properly.

  7. #7
    Senior Member watercooled's Avatar
    Join Date
    Jan 2009
    Posts
    10,867
    Thanks
    1,502
    Thanked
    935 times in 805 posts

    Re: Suggestions and Advice please

    Strange! Can't you make a video of your system failing to boot, and show the RAM, with S/N in view, and send it to Scan. It might not be standard procedure but they do have good customer services so might accept it as proof. As mentioned above, try to get a test report from the guy who tested it and send that.

  8. #8
    Senior Member
    Join Date
    Mar 2007
    Posts
    591
    Thanks
    0
    Thanked
    28 times in 26 posts

    Re: Suggestions and Advice please

    Indeed, if the memtest does give back no faults, I will pass on details of the guy who tested the RAM. Like Sputnik says, once it heats up, it will just die again.

    Quote Originally Posted by watercooled View Post
    Strange! Can't you make a video of your system failing to boot, and show the RAM, with S/N in view, and send it to Scan. It might not be standard procedure but they do have good customer services so might accept it as proof.
    SCAN have the RAM though.

  9. #9
    Senior Member
    Join Date
    Mar 2007
    Posts
    591
    Thanks
    0
    Thanked
    28 times in 26 posts

    Re: Suggestions and Advice please

    Just checked my RMA status page, and memtest has failed.

    Tested by: Lee
    Fault found: Yes
    Scan diagnosis: Fails Memtest
    Good news.

  10. #10
    No-one's Fanboi Thorsson's Avatar
    Join Date
    Nov 2004
    Location
    Neverneverland
    Posts
    2,749
    Thanks
    47
    Thanked
    93 times in 92 posts
    • Thorsson's system
      • Motherboard:
      • ASUS P8Z77-V PRO
      • CPU:
      • i5 3570k
      • Memory:
      • 2x8Gb Corsair Vengeance PC1866
      • Storage:
      • 256M4 SSD; 2Tb 7200RPM Barracuda; 2Tb Linkstation
      • Graphics card(s):
      • EVGA GTX970 SC
      • PSU:
      • Corsair HX650
      • Case:
      • Antec 300
      • Operating System:
      • Win10 64
      • Monitor(s):
      • Dell 2515H
      • Internet:
      • Fibre Optic 30Mb

    Re: Suggestions and Advice please

    Result.

    I had a similar issue once with a motherboard, except that they admitted there was a fault, just didn't think it was big enough to justify replacement. To my mind supplying 2.4V to RAM when you put it to 2.2V was big enough and eventually I persuaded them to my PoV. Luckily Crucial replaced my RAM no questions asked.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Buying advice: Soundcards and laptop suggestions
    By 999tigger in forum PC Hardware and Components
    Replies: 5
    Last Post: 30-01-2008, 04:18 PM
  2. Wanna build my first rig looking 4 advice nd suggestions
    By gio in forum PC Hardware and Components
    Replies: 20
    Last Post: 02-09-2007, 03:39 PM
  3. Need Advice / Suggestions regarding RMA Problem
    By Boran in forum Help! Quick Relief From Tech Headaches
    Replies: 4
    Last Post: 20-11-2006, 04:48 PM
  4. Case fans suggestions and advice please!
    By ja3h in forum PC Hardware and Components
    Replies: 6
    Last Post: 17-09-2005, 10:45 AM
  5. Mac n00b, needs advice and suggestions...
    By Proplus in forum Apple Mac
    Replies: 4
    Last Post: 13-09-2004, 10:39 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •