Page 1 of 4 1234 LastLast
Results 1 to 16 of 58

Thread: DFI: Not for the enthusiast!

  1. #1
    Anthropomorphic Personification shaithis's Avatar
    Join Date
    Apr 2004
    Location
    The Last Aerie
    Posts
    10,857
    Thanks
    645
    Thanked
    872 times in 736 posts
    • shaithis's system
      • Motherboard:
      • Asus P8Z77 WS
      • CPU:
      • i7 3770k @ 4.5GHz
      • Memory:
      • 32GB HyperX 1866
      • Storage:
      • Lots!
      • Graphics card(s):
      • Sapphire Fury X
      • PSU:
      • Corsair HX850
      • Case:
      • Corsair 600T (White)
      • Operating System:
      • Windows 10 x64
      • Monitor(s):
      • 2 x Dell 3007
      • Internet:
      • Zen 80Mb Fibre

    DFI: Not for the enthusiast!

    The below is a reply about an issue getting one of their brand new motherboards working with 3 PCI-E cards (the board ships with 3 16x PCI-E slots....)....I detailed the issue in full documenting the combinations and permutations that both work fine or have issues....

    Bottom line is: Have anything out-of-the-norm? Don't risk buying DFI.

    Dear Sir:

    Interesting config you have there. I have hardly ever seen someone have both an ATI and NVidia card in one system. I assume it is for some sort of multi-monitor config? The addition of the Areca card makes it even more unique. In any event I will offer you an honest and direct answer to this question:

    "What's the chances of getting this resolved please?"

    The unfortunate answer is none. I could beat around the bush and say we will look into it, but the reality is that you have a highly unique config that will be next to impossible for use to duplicate without going to considerable expense in buying material. I know from years of experience in this field that it is just not going to happen. A bit of a hard answer but it is the truth. I would rather you know the truth than having us leave you hanging for months with answers like "we are working on it."

    Regards
    Wendell Smith
    Technical Engineer
    DFI Technical Support, Europe

    Website : www.dfi.com
    Last edited by Stoo; 19-03-2009 at 01:49 PM.
    Main PC: Asus Rampage IV Extreme / 3960X@4.5GHz / Antec H1200 Pro / 32GB DDR3-1866 Quad Channel / Sapphire Fury X / Areca 1680 / 850W EVGA SuperNOVA Gold 2 / Corsair 600T / 2x Dell 3007 / 4 x 250GB SSD + 2 x 80GB SSD / 4 x 1TB HDD (RAID 10) / Windows 10 Pro, Yosemite & Ubuntu
    HTPC: AsRock Z77 Pro 4 / 3770K@4.2GHz / 24GB / GTX 1080 / SST-LC20 / Antec TP-550 / Hisense 65k5510 4K TV / HTC Vive / 2 x 240GB SSD + 12TB HDD Space / Race Seat / Logitech G29 / Win 10 Pro
    HTPC2: Asus AM1I-A / 5150 / 4GB / Corsair Force 3 240GB / Silverstone SST-ML05B + ST30SF / Samsung UE60H6200 TV / Windows 10 Pro
    Spare/Loaner: Gigabyte EX58-UD5 / i950 / 12GB / HD7870 / Corsair 300R / Silverpower 700W modular
    NAS 1: HP N40L / 12GB ECC RAM / 2 x 3TB Arrays || NAS 2: Dell PowerEdge T110 II / 24GB ECC RAM / 2 x 3TB Hybrid arrays || Network:Buffalo WZR-1166DHP w/DD-WRT + HP ProCurve 1800-24G
    Laptop: Dell Precision 5510 Printer: HP CP1515n || Phone: Huawei P30 || Other: Samsung Galaxy Tab 4 Pro 10.1 CM14 / Playstation 4 + G29 + 2TB Hybrid drive

  2. #2
    HEXUS.timelord. Zak33's Avatar
    Join Date
    Jul 2003
    Location
    I'm a Jessie
    Posts
    35,176
    Thanks
    3,121
    Thanked
    3,173 times in 1,922 posts
    • Zak33's system
      • Storage:
      • Kingston HyperX SSD, Hitachi 1Tb
      • Graphics card(s):
      • Nvidia 1050
      • PSU:
      • Coolermaster 800w
      • Case:
      • Silverstone Fortress FT01
      • Operating System:
      • Win10
      • Internet:
      • Zen FTC uber speedy

    Re: DFI: Not for the enthusiast!

    /\

    Well, honesty IS the best policy!

    Quote Originally Posted by Advice Trinity by Knoxville
    "The second you aren't paying attention to the tool you're using, it will take your fingers from you. It does not know sympathy." |
    "If you don't gaffer it, it will gaffer you" | "Belt and braces"

  3. #3
    The late but legendary peterb - Onward and Upward peterb's Avatar
    Join Date
    Aug 2005
    Location
    Looking down & checking on swearing
    Posts
    19,378
    Thanks
    2,892
    Thanked
    3,403 times in 2,693 posts

    Re: DFI: Not for the enthusiast!

    But at least the response was

    a. Personal
    B. Honest

    so from a CS perspective it was quite good, although not particularly helpful at solving the problem (and I supose it is a bit of an unusual configuration!)

    I guess its not so much teh cost of buying the hardware to replicate it, more the time taken to set it all up, and then do the fault finding on what is likely to be a one off.
    (\__/)
    (='.'=)
    (")_(")

    Been helped or just 'Like' a post? Use the Thanks button!
    My broadband speed - 750 Meganibbles/minute

  4. #4
    JagerBomber Mossy's Avatar
    Join Date
    Sep 2006
    Location
    0.0
    Posts
    2,618
    Thanks
    191
    Thanked
    173 times in 144 posts

    Re: DFI: Not for the enthusiast!

    I have onlly ever heard great things about DFI motherboards and how orientated they are to the enthusiast. It may not be the response you wanted but I applaud the honesty within the reply.
    __________________
    Make it idiot proof and someone will make a better idiot.

    Error exists between Keyboard & Chair replace User and press Any Key!

    .... Where's the Any Key???


  5. #5
    Le Adder Noir CK_1985's Avatar
    Join Date
    Apr 2008
    Posts
    587
    Thanks
    35
    Thanked
    29 times in 24 posts
    • CK_1985's system
      • Motherboard:
      • Gigabyte GA-H87N-WiFi mini-ITX
      • CPU:
      • i5-4670K
      • Memory:
      • 8GB Corsair Vengeance 1600MHz
      • Storage:
      • 500GB Samsung 850EVO
      • Graphics card(s):
      • GeForce GTX660ti
      • PSU:
      • Silverstone Strider 450W SFX
      • Case:
      • Silverstone Sugo SG-05
      • Operating System:
      • Windows 10 Pro
      • Monitor(s):
      • Dell U2414H
      • Internet:
      • BT Infinity Fibre

    Re: DFI: Not for the enthusiast!

    Interesting...

    So what is your set-up then? Is it really that esoteric? Also, have you had other boards that it did work in?

    At least they were honest though, respect for that

  6. #6
    finding nemo staffsMike's Avatar
    Join Date
    Jan 2007
    Posts
    11,498
    Thanks
    197
    Thanked
    794 times in 741 posts
    • staffsMike's system
      • Motherboard:
      • evga 680i
      • CPU:
      • e6600
      • Memory:
      • geil ultra pc6400
      • Storage:
      • WD 320gb
      • Graphics card(s):
      • leadtek 8800 GTS 640mb
      • PSU:
      • ocz gameXstream 700w
      • Case:
      • akasa eclipse
      • Monitor(s):
      • dell 2007wfp and Lg L194WT
      • Internet:
      • pipex homecall

    Re: DFI: Not for the enthusiast!

    Quote Originally Posted by Paulm@scan View Post
    I have onlly ever heard great things about DFI motherboards and how orientated they are to the enthusiast. It may not be the response you wanted but I applaud the honesty within the reply.
    I agree. That is the sort of cs I like to see although obviously it still leaves you a little in the lurch.

    My old company used DFI for years and still do to this day afaik, they were a great company to deal with and they always bent over backwards to help with issues (they were industrial pc's mind you).

    I don't think it's that realistic to expect systems such as yours to not have issues and further more I don't think its that realistic to expect an issue that unique to be resolved. I can't think of a single manufacturer who would help you from my experience. You might know better though

  7. #7
    No-one's Fanboi Thorsson's Avatar
    Join Date
    Nov 2004
    Location
    Neverneverland
    Posts
    2,750
    Thanks
    47
    Thanked
    93 times in 92 posts
    • Thorsson's system
      • Motherboard:
      • ASUS P8Z77-V PRO
      • CPU:
      • i5 3570k
      • Memory:
      • 2x8Gb Corsair Vengeance PC1866
      • Storage:
      • 256M4 SSD; 2Tb 7200RPM Barracuda; 2Tb Linkstation
      • Graphics card(s):
      • EVGA GTX970 SC
      • PSU:
      • Corsair HX650
      • Case:
      • Antec 300
      • Operating System:
      • Win10 64
      • Monitor(s):
      • Dell 2515H
      • Internet:
      • Fibre Optic 30Mb

    Re: DFI: Not for the enthusiast!

    Remarkably restrained I'd say, "I have hardly ever seen someone have both an ATI and NVidia card in one system" rather than "WTF are you playing at sunshine!"

  8. #8
    Dark side super agent
    Join Date
    Dec 2003
    Location
    Nirvana
    Posts
    1,895
    Thanks
    72
    Thanked
    99 times in 89 posts

    Re: DFI: Not for the enthusiast!

    Respect to DFI's customer services! I'll remember this next time I'm looking for a new motherboard. No mucking about at all, just a straight forward reply even if it's not much help!
    An Atlantean Triumvirate, Ghosts of the Past, The Centre Cannot Hold
    The Pillars of Britain, Foundations of the Reich, Cracks in the Pillars.

    My books are available here for Amazon Kindle. Feedback always welcome!

  9. #9
    Registered+
    Join Date
    May 2008
    Posts
    26
    Thanks
    0
    Thanked
    1 time in 1 post

    Re: DFI: Not for the enthusiast!

    lol.

  10. #10
    Anthropomorphic Personification shaithis's Avatar
    Join Date
    Apr 2004
    Location
    The Last Aerie
    Posts
    10,857
    Thanks
    645
    Thanked
    872 times in 736 posts
    • shaithis's system
      • Motherboard:
      • Asus P8Z77 WS
      • CPU:
      • i7 3770k @ 4.5GHz
      • Memory:
      • 32GB HyperX 1866
      • Storage:
      • Lots!
      • Graphics card(s):
      • Sapphire Fury X
      • PSU:
      • Corsair HX850
      • Case:
      • Corsair 600T (White)
      • Operating System:
      • Windows 10 x64
      • Monitor(s):
      • 2 x Dell 3007
      • Internet:
      • Zen 80Mb Fibre

    Re: DFI: Not for the enthusiast!

    Well, with Physx becoming prevalent, expect to see a lot of mixed ATI/nVidia setups, it may be rare at the moment but it won't be for much longer.

    3rd card is an Areca raid controller, again, while rare in the great scheme of things, it is the number 1 choice among enthusiasts.

    The last company I emailed (Asus) about a similar issue with the Areca, fixed it within about 6 weeks with a BIOS update.

    And I personally wouldn't call it great CS when your customer has just spent over £200 on a brand new piece of kit, identifies an issue with it and then tells them "tough luck".........Customer Service should include SUPPORT.
    Last edited by shaithis; 17-03-2009 at 01:07 PM.
    Main PC: Asus Rampage IV Extreme / 3960X@4.5GHz / Antec H1200 Pro / 32GB DDR3-1866 Quad Channel / Sapphire Fury X / Areca 1680 / 850W EVGA SuperNOVA Gold 2 / Corsair 600T / 2x Dell 3007 / 4 x 250GB SSD + 2 x 80GB SSD / 4 x 1TB HDD (RAID 10) / Windows 10 Pro, Yosemite & Ubuntu
    HTPC: AsRock Z77 Pro 4 / 3770K@4.2GHz / 24GB / GTX 1080 / SST-LC20 / Antec TP-550 / Hisense 65k5510 4K TV / HTC Vive / 2 x 240GB SSD + 12TB HDD Space / Race Seat / Logitech G29 / Win 10 Pro
    HTPC2: Asus AM1I-A / 5150 / 4GB / Corsair Force 3 240GB / Silverstone SST-ML05B + ST30SF / Samsung UE60H6200 TV / Windows 10 Pro
    Spare/Loaner: Gigabyte EX58-UD5 / i950 / 12GB / HD7870 / Corsair 300R / Silverpower 700W modular
    NAS 1: HP N40L / 12GB ECC RAM / 2 x 3TB Arrays || NAS 2: Dell PowerEdge T110 II / 24GB ECC RAM / 2 x 3TB Hybrid arrays || Network:Buffalo WZR-1166DHP w/DD-WRT + HP ProCurve 1800-24G
    Laptop: Dell Precision 5510 Printer: HP CP1515n || Phone: Huawei P30 || Other: Samsung Galaxy Tab 4 Pro 10.1 CM14 / Playstation 4 + G29 + 2TB Hybrid drive

  11. #11
    finding nemo staffsMike's Avatar
    Join Date
    Jan 2007
    Posts
    11,498
    Thanks
    197
    Thanked
    794 times in 741 posts
    • staffsMike's system
      • Motherboard:
      • evga 680i
      • CPU:
      • e6600
      • Memory:
      • geil ultra pc6400
      • Storage:
      • WD 320gb
      • Graphics card(s):
      • leadtek 8800 GTS 640mb
      • PSU:
      • ocz gameXstream 700w
      • Case:
      • akasa eclipse
      • Monitor(s):
      • dell 2007wfp and Lg L194WT
      • Internet:
      • pipex homecall

    Re: DFI: Not for the enthusiast!

    Perhaps they will attempt a bios update for just the raid controller.. It wasn't clear from the OP whether they would be willing to do that bit on it's own. Perhaps reply and ask if they could do that?

  12. #12
    Senior Member this_is_gav's Avatar
    Join Date
    Dec 2005
    Posts
    4,854
    Thanks
    175
    Thanked
    255 times in 217 posts

    Re: DFI: Not for the enthusiast!

    I didn't think it was possible to mix GPUs - certainly in Vista anyway? Well, the GPUs may work, but drivers would be a nightmare. Was it just not posting or something when you had all 3 installed?

    Kudos on the support too though - big tick in my box. It can take ASUS a month before you even get a reply, and when you do, it's rarely of much use. I can't think of many board manufacturers who'd give you such a personal response rather than just a collection of phrases from a multiple choice script.

  13. #13
    Senior Member
    Join Date
    Oct 2008
    Location
    Bedford/Leicester
    Posts
    535
    Thanks
    52
    Thanked
    45 times in 45 posts
    • Hawker1986's system
      • Motherboard:
      • Biostar Tpower X58A / Gigabyte X58A-UD5
      • CPU:
      • i7 950@4Ghz TRUE / i7 920@4Ghz H50-1
      • Memory:
      • 6GB Crucial Ballistix@1336mhz / 6GB Corsair XMS3@1528mhz
      • Storage:
      • 128GB G.Skill Falcon + 1.5TB + 2x400GB / Corsair Force 3 120GB SSD + 1.5TB + 500GB
      • Graphics card(s):
      • 5850@825/1150 / 5870@900/1300
      • PSU:
      • Enermax Liberty 620W / Corsair HX850
      • Case:
      • Antec P182 / Silverstone FT02B
      • Operating System:
      • Windows 7 x64 Ultimate / Windows 7 x64 Ultimate
      • Monitor(s):
      • Dell E248WFP 24" / Benq G2420HDBL 24"
      • Internet:
      • 10mb Virgin Cable / 24mb Talk Talk ADSL

    Re: DFI: Not for the enthusiast!

    Well tbh I applaud their honesty. Quite refreshing. Now ive not tried this myself, but why can you not mix GPUs, surely a driver is a driver these days, install ATI catalyst control suite, then just install the graphics drivers from nvidia (ie without the nvidia console) and then PhysX software and it should work. Certainly the Nvidia PhysX features work with ATI, as ive got a proper Aegia physX card running the nvidia software with ATI graphics hardware? I know this doesnt help the RAID card problem, but still.

    Hawker
    Media Centre: C2D E5300@3.6Ghz : Gigabyte G31M-ES2L : 2GB Crucial Ballistix DDR21066@1106mhz : Sapphire HD5450 : Haupaggue WinTV Nova-T 500 : Seasonic 380W : Corsair X32 32GB SSD : WD 250GB HDD : LG Blu-Ray/HDDVD ROM DVD-RW : Scythe Shuriken BIG Quiet : Lian-Li PC-C37 :
    WHS: Zotac 8200 M-ITX WIFI : AMD 4850e : 4GB G.Skill DDR21000 : 6x2TB : Scythe Shuriken Rev.B Quiet LP : Fractal Design Mini Array R2 :
    Laptop: Packard Bell EasyNote BG45-U-300 : 12" : Dual Core T2390 1.87Ghz : 2GB DDR2800 : Corsair X32 32GB SSD : Intel GMA X3100 :


  14. #14
    Flat cap, Whippets, Cave. Clunk's Avatar
    Join Date
    Jan 2006
    Posts
    11,056
    Thanks
    360
    Thanked
    725 times in 459 posts

    Re: DFI: Not for the enthusiast!

    Quote Originally Posted by shaithis View Post
    Well, with Physx becoming prevalent, expect to see a lot of mixed ATI/nVidia setups, it may be rare at the moment but it won't be for much longer.

    3rd card is an Areca raid controller, again, while rare in the great scheme of things, it is the number 1 choice among enthusiasts.

    The last company I emailed (Asus) about a similar issue with the Areca, fixed it within about 6 weeks with a BIOS update.

    And I personally wouldn't call it great CS when your customer has just spent over £200 on a brand new piece of kit, identifies an issue with it and then tells them "tough luck".........Customer Service should include SUPPORT.
    Personally, I think he's done the right thing and given you a no nonsense answer so you can either RMA or change your config. If he knows there's nothing he can do for you, then doing what he's done is the only "support" option available.

    Just out of interest, why are you running mixed graphics cards, and what problems are you having?
    Quote Originally Posted by Blitzen View Post
    stupid betond belief.
    You owe it to yourself to click here really.

  15. #15
    Anthropomorphic Personification shaithis's Avatar
    Join Date
    Apr 2004
    Location
    The Last Aerie
    Posts
    10,857
    Thanks
    645
    Thanked
    872 times in 736 posts
    • shaithis's system
      • Motherboard:
      • Asus P8Z77 WS
      • CPU:
      • i7 3770k @ 4.5GHz
      • Memory:
      • 32GB HyperX 1866
      • Storage:
      • Lots!
      • Graphics card(s):
      • Sapphire Fury X
      • PSU:
      • Corsair HX850
      • Case:
      • Corsair 600T (White)
      • Operating System:
      • Windows 10 x64
      • Monitor(s):
      • 2 x Dell 3007
      • Internet:
      • Zen 80Mb Fibre

    Re: DFI: Not for the enthusiast!

    Running mixed video cards for physx/cuda.....which is supported in both XP and W7.

    Problem is:

    PCI-E 1: ATI 4870x2
    PCI-E 3: nVidia 8600GTS
    PCI-E 4: Areca 1210

    = No post


    PCI-E 1: nVidia 8600GTS
    PCI-E 3: ATI 4870x2
    PCI-E 4: Areca 1210

    = No post



    PCI-E 1: ATI 4870x2
    PCI-E 3: Areca 1210
    PCI-E 4: nVidia 8600GTS

    = Works but Areca not recognised once BCLK passes 175MHz (No amount of messing with QPI frequencies fixes this either and if you remove the 8600 or the 4870 the BCLK doesn't effect the raid controller any more)...also the performance of the 8600 is massively hampered.


    To those who think they did good, put yourself in my shoes.....you just built a system and found an issue and the manufacturer tells you "tough luck".......how the hell can you applaud them?
    Main PC: Asus Rampage IV Extreme / 3960X@4.5GHz / Antec H1200 Pro / 32GB DDR3-1866 Quad Channel / Sapphire Fury X / Areca 1680 / 850W EVGA SuperNOVA Gold 2 / Corsair 600T / 2x Dell 3007 / 4 x 250GB SSD + 2 x 80GB SSD / 4 x 1TB HDD (RAID 10) / Windows 10 Pro, Yosemite & Ubuntu
    HTPC: AsRock Z77 Pro 4 / 3770K@4.2GHz / 24GB / GTX 1080 / SST-LC20 / Antec TP-550 / Hisense 65k5510 4K TV / HTC Vive / 2 x 240GB SSD + 12TB HDD Space / Race Seat / Logitech G29 / Win 10 Pro
    HTPC2: Asus AM1I-A / 5150 / 4GB / Corsair Force 3 240GB / Silverstone SST-ML05B + ST30SF / Samsung UE60H6200 TV / Windows 10 Pro
    Spare/Loaner: Gigabyte EX58-UD5 / i950 / 12GB / HD7870 / Corsair 300R / Silverpower 700W modular
    NAS 1: HP N40L / 12GB ECC RAM / 2 x 3TB Arrays || NAS 2: Dell PowerEdge T110 II / 24GB ECC RAM / 2 x 3TB Hybrid arrays || Network:Buffalo WZR-1166DHP w/DD-WRT + HP ProCurve 1800-24G
    Laptop: Dell Precision 5510 Printer: HP CP1515n || Phone: Huawei P30 || Other: Samsung Galaxy Tab 4 Pro 10.1 CM14 / Playstation 4 + G29 + 2TB Hybrid drive

  16. #16
    Moosing about! CAT-THE-FIFTH's Avatar
    Join Date
    Aug 2006
    Location
    Not here
    Posts
    32,039
    Thanks
    3,910
    Thanked
    5,224 times in 4,015 posts
    • CAT-THE-FIFTH's system
      • Motherboard:
      • Less E-PEEN
      • CPU:
      • Massive E-PEEN
      • Memory:
      • RGB E-PEEN
      • Storage:
      • Not in any order
      • Graphics card(s):
      • EVEN BIGGER E-PEEN
      • PSU:
      • OVERSIZED
      • Case:
      • UNDERSIZED
      • Operating System:
      • DOS 6.22
      • Monitor(s):
      • NOT USUALLY ON....WHEN I POST
      • Internet:
      • FUNCTIONAL

    Re: DFI: Not for the enthusiast!

    PhysX is just waste of money if you need to buy dedicated hardware for it. How many gamers actually have more than one graphics card in their system?? How pre-built systems actually come with more than one graphics card too??

    Even if you use your existing graphics card for both PhysX and 3D stuff at the same time what sort of performance hit are you going to see unless you have a high end card??

    I can only see it as being a non-essential feature for a while TBH unless developers want to alienate a large percentage of the gaming public.

    If anything it makes more sense for developers to better utilise the processing power of dual and quad cores better as these are becoming the mainstream standard for current PCs not multi-GPU setups.

Page 1 of 4 1234 LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. DFI DK X38 T2R - PCIE 2.0 16x stuck at 1x width
    By Shaolin_K in forum PC Hardware and Components
    Replies: 3
    Last Post: 24-02-2009, 02:21 PM
  2. DFI motherboards &
    By rjb(Richard) in forum SCAN.care@HEXUS
    Replies: 2
    Last Post: 07-03-2006, 10:53 AM
  3. DFI Ultra D problems
    By ed^chigliak in forum PC Hardware and Components
    Replies: 6
    Last Post: 13-10-2005, 12:32 PM
  4. DFI Lanpaty Battle with Asus
    By darrensen in forum PC Hardware and Components
    Replies: 7
    Last Post: 23-05-2005, 09:09 PM
  5. Anyone know how long the warranty is on DFI Lan Party Products?
    By jimborae in forum PC Hardware and Components
    Replies: 1
    Last Post: 17-05-2005, 03:50 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •