I got my new Studio 1537 not long ago for under £500 and was more than happy with it (P8600, 4 GIG of ram ect).
Within 2 days a few of the keys fell off while inserting the battery, no big deal I said to myself they just pop back on, not long after the laptop started refusing to come out of standby mode some of the time and not long after that the DVD drive started to try and eject itsself on wakeup so I got Dell out and they replaced the keyboard, DVD drive and top hinge cover, fair enough they fixed the issue within 24 hours of me reporting it to them.
A few days after the tech had done the repairs the DVD drive started to constanty try and eject on boot/wakeup for a good 5+ minutes so on the phone I got again and Dell got the tech to phone me back, he said that it sounded like the motherboard was faulty and that Dell would have to take the laptop back for a full inspection, by this time I'm far from happy with Dell, to make matters worse I spent 3 hours and spoke to a total of 17 (not a typo) people from dell just trying to get this thing sorted because every time I asked for a manager/person in charge they just passed me on to someone else in the same dept and I had to start again with them, fanaly getting on to someone that could do more than just tell me that it needed sent back I asked them for a replacment for the laptop but the refused outright (I had only had the laptop a week or so)
So now I'm sending it back for a full refund and I'm far from happy with Dell and there indian call centres