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So I am down at my parents house for a couple days and I notice their DVD drive isn't working and after checking the device manager it appears the problem is;
Clicking search for solution does nothing, as does trying to update the driver, or disabling and then enabling the drive.Quote:
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
Anyone got any idea as to what I should do?
What's worked for me in the past is to switch off, unplug the drive, reboot into windows. Then switch off, re-connect the drive & switch on. This 'should' force windows to re-recognise the drive & write a new registry entry.
You could always go into the registry and remove the offending part. However regedit is a minefield and you could wreck your OS if you don't know what you're doing.
Is this Vista/W7?
I had issues with the upper and lower filters on Vista that caused this error. It's fairly common.
edit - http://support.microsoft.com/kb/314060/EN-US/
You could try removing the drive in device manger - rebooting - it should readd it. If you still have the same problem I guess its one of the above options!
Yeah I ended up just going into the registry and removing the upper filters, rebooted and it's working now.Quote:
Originally Posted by woody_294
Absolutely no idea what went wrong with it though, just seemed to take a mood.
Yeah, I ended up removing them myself, pain in the hoop though.Quote:
Originally Posted by Agent
Nah for some reason that wasn't working either, cheers though.Quote:
Originally Posted by cheesemp
Seems you do know what you're doing then :D Glad it's sorted!Quote:
Originally Posted by revol68