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Thread: Evga rma?!?!

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    Evga rma?!?!

    Well after playing last night and firing up my pc this evening, Aion crashed numerous times - which then lead to my machine having lines all over the screen - including bios. Basically my card is shafted!! I've had this 8800GTS 640 for over 2 years now - think it was May 07 when I built my machine back then.

    Anyways enough of that ranting, how good are EVGA for RMA'ing cards? I have a 10 year limited warranty on this card, as I registered my card before 30 days of purchase.

    I clicked on RMA through EVGA and they say someone should be in contact within the next 3 working days, is it quicker to phone tech support and see if they can process my RMA faster?

    Any idea's would be awesome

    Cheers

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    Re: Evga rma?!?!

    It's always quicker to phone, you just might get someone who really wants to help, on the whole I have found them pretty good to deal with.

    Good luck.

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    Herr Doktor Oetker, ja!!! pollaxe's Avatar
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    Re: Evga rma?!?!

    Phone if you can and make a note of who you spoke to and when..

    EVGA have a great reputation for support, unfortunately, I found them to be exactly the opposite. I assured them I wouldn't buy anything made by them again and I'm sticking to that.

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    Banhammer in peace PeterB kalniel's Avatar
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    Re: Evga rma?!?!

    Can you not get support from the shop you bought it from?

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