Evga rma?!?!

[Recoil]

Well after playing last night and firing up my pc this evening, Aion crashed numerous times - which then lead to my machine having lines all over the screen - including bios. Basically my card is shafted!! I've had this 8800GTS 640 for over 2 years now - think it was May 07 when I built my machine back then.

Anyways enough of that ranting, how good are EVGA for RMA'ing cards? I have a 10 year limited warranty on this card, as I registered my card before 30 days of purchase.

I clicked on RMA through EVGA and they say someone should be in contact within the next 3 working days, is it quicker to phone tech support and see if they can process my RMA faster?

Any idea's would be awesome

Cheers

[vinnyT]

It's always quicker to phone, you just might get someone who really wants to help, on the whole I have found them pretty good to deal with.

Good luck.

[pollaxe]

Phone if you can and make a note of who you spoke to and when..

EVGA have a great reputation for support, unfortunately, I found them to be exactly the opposite. I assured them I wouldn't buy anything made by them again and I'm sticking to that.

[kalniel]

Can you not get support from the shop you bought it from?