Re: All the new toys arrived
The reason I asked this is I don't know if this "tube" is a tube. If they are solid copper rods then this damage should have no effect on it's heat transfer properties, but if it is a tube and the cooling is done by the movement of hot air to the fin array within the tube then this damage could (if sufficiently severe) restrict the airflow and therefore reduce the amount of cooling.
Re: All the new toys arrived
I think they are tubes rather than rods.
Can you post a picture?
Re: All the new toys arrived
Yeah they are tubes with liquid inside them, a picture would be great
Re: All the new toys arrived
Mate, you're talking about a heatpipe. And if it's not crushed flat, I doubt it would have any impact on performance. Again, pics or it didn't happen ;)
Re: All the new toys arrived
Thanks guys,
Picture to follow.
Re: All the new toys arrived
If this is the usual pinched end to seal a pipe, I will point and laugh (in a friendly Hexus way, of course) ;)
Re: All the new toys arrived
Hopefully this will work and 2 pics will appear
http://img832.imageshack.us/img832/8276/pipedamage1.jpg
http://img202.imageshack.us/img202/9236/pipedamage2.jpg
hmmm...no pics maybe hexus doesn't like the hosting.
Where do you folks usually host your pics when you post them here? Hexus doesn't like b3tards or visa versa.
AH HA there we go
kalniel...if it's as simple a mistake as that I will stand there accept all the laughter from everyone
Re: All the new toys arrived
I'm guessing you've got a amd black edition cpu
Cooler looks like this
http://www.ixbt.com/cpu/images/pheno...box-cooler.jpg
The copper bits are Heatpipes, a heat pipe is a sealed copper tube, inside there is small amount of fluid and ether a wick or the inside is textured/scored/powder coated.
A heat pipe works by the fluid being vaporised by the heat (absorbing it) traveling along the pipe and then recondenseing (releaseing the heat) the fluid is then drawn back along the pipe by cappilery action back to the hot end to start the cycle again.
Damage to the heat pipe can effect it's performance, a lot will depend on the form of wick/transport used and if pierced then the fluid escapes and the whole thing is renendered useless.
http://en.wikipedia.org/wiki/Heat_pipe
Not knowing what form of wick is used inside the amd coolers, to be on the safe side I'd complain.
EDIT:
Quote:
Originally Posted by
kalniel
If this is the usual pinched end to seal a pipe, I will point and laugh (in a friendly Hexus way, of course) ;)
Good point, if the damage is half way along the pipe then yes complain, but if it's the end, then no that's normal and how it should look.
Re: All the new toys arrived
Quote:
Originally Posted by
Attila the Bun
Ok looking at thoes pic looks like it's half way along not the end seal.
I'd be fussy and complain
Re: All the new toys arrived
You can see the damage quite clearly in the 1st pic and I attempted to show that it has squashed the pipe slightly
Re: All the new toys arrived
Thanks Pob
Quote:
Originally Posted by
Pob255
Ok looking at thoes pic looks like it's half way along not the end seal.
I'd be fussy and complain
So you reckon this is a genuine enough case for an RMA?
I got it from Aria because they were doing it £18 cheaper than SCAN.
Anybody know what they are like with returns?
Re: All the new toys arrived
Looks damaged to me, but I guess the question is whether you want to go through the hassle of sending it back, waiting for it to be checked, and then waiting for a replacement.
If it was me I'd just whack it in and see if it works okay (I would be surprised if it doesn't as the damage looks fairly minor) - if you are overclocking it might be an issue, but I would have thought you wouldn't be using a stock cooler then anyway? Worse case scenario is that it doesn't work properly, in which case you are perfectly entitled to send it back anyway.
Re: All the new toys arrived
Quote:
Originally Posted by
stavroshamster
Looks damaged to me, but I guess the question is whether you want to go through the hassle of sending it back, waiting for it to be checked, and then waiting for a replacement.
I have to say that the reason I'm asking is that I really don't want to send it back, nearly 8 hours I waited for City Link. I could of gone to work and done a full day. That said I don't what to risk the CPU if it doesn't work especially as the damage to the cooler is quite obvious and could, theoretically at least, invalidate any warranty claims.
And yes I was going to get a better cooler when I dabble in overclocking but I want to set up and get it all running properly first.
Re: All the new toys arrived
It's not that obvious IMHO.
And I would be very surprised if it does have a noticeable effect, and even if it does the CPU is likely to heat up only very slowly if it's fitted which would give you plenty of time to monitor the temps in the BIOS and turn it off if things looked hairy.
But, obviously I am just saying what I would do in your situation, and it's ultimately your decision/risk.
Re: All the new toys arrived
Quote:
Originally Posted by
stavroshamster
It's not that obvious IMHO.
The picture doesn't really show the full effect. I noticed it very quickly last night in soft lamp light
Quote:
Originally Posted by
stavroshamster
But, obviously I am just saying what I would do in your situation, and it's ultimately your decision/risk.
I appreciate your input and had this not been my first full build I probably wouldn't even be asking this question. I would be doing exactly what you just said.
But a really good point here (that my girlfriend has just chipped in) is that I paid for an item that should be in perfect condition and it isn't. And under the sale of goods act I am entitled to an exchange regardless of the item's ability to carry out it's function.
So I think I will contact Aria on Monday as see what they have to say.
My OS isn't arriving until then or Tuesday anyway so although I'm itching to start I can wait a few more days.