...and this is the first time I will not be buying from Scan.
I am too concerned at the number of threads I have seen recently where people are receiving dead kit or kit that appears to be used or even the recent one with a laptop that was refused RMA because of licensing issues even though it hadn't been opened but, because the box it came in was, Scan got all antsy.
Scan used to always do the "right thing for the customer and their reputation" but now they just seem to stick dig their heels in. They used to be my first port of call and I have spent a fair few thousand with them over the years but I just don't want to take the risk that I will be one of the unlucky ones.
I have no doubt that there will be a heap of people posting saying how they have had great service from Scan, and to be honest I have too in the past. However, posts appearing over the last few months have coloured my viewpoint into not taking a chance with them even with free postage.
Scan, I really feel you need to do something to change the perception you are giving out.