Re: Dead CPU or Motherboard?
Did you reset the Cmos? Also remove the power supply to drain the system of power.
Re: Dead CPU or Motherboard?
Just RMA them together once you have exhausted all your trouble-shooting options.
Re: Dead CPU or Motherboard?
Yeah I am thinking that is the best option, I am happy to pay the £10 + shipping or whatever it is if one of them fails the RMA, at the moment I have a £1000 paperweight
Re: Dead CPU or Motherboard?
RMA organised and courier picking up mobo and CPU tomorrow. At least I have learnt that Scan Customer Service is good from this purchase, first time I have had to deal with them in 4 years!
Re: Dead CPU or Motherboard?
Components picked up yesterday @ 11:00
Arrived at Scan @ 14:01 Today
Motherboard and CPU tested and replacement issued @ 17:10 Today
So I am expecting back my original CPU and a replacement motherboard, Scan have blown my mind with how quickly they have sorted this and are pretty much guaranteeing my future custom.
Re: Dead CPU or Motherboard?
Quote:
Originally Posted by
Kurshu
Components picked up yesterday @ 11:00
Arrived at Scan @ 14:01 Today
Motherboard and CPU tested and replacement issued @ 17:10 Today
So I am expecting back my original CPU and a replacement motherboard, Scan have blown my mind with how quickly they have sorted this and are pretty much guaranteeing my future custom.
Now that is what I call service.
Re: Dead CPU or Motherboard?
Looks like they cleared the backlog then!
Re: Dead CPU or Motherboard?
Motherboard + CPU shipped today for Saturday delivery at no extra cost.
Just wow!
I have been very pushy but I am surprised at the results!
I will have to keep on being a bad customer as they seem to get their way, though I do feel bad emailing them every hour....
Re: Dead CPU or Motherboard?
Seriously good CS, I suppose that's how they get their high customer ratings and awards.
Re: Dead CPU or Motherboard?
I've found the same TBH. :)