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Thread: BSOD issue on RO2 and now BF3 beta?

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    Chillie in here j.o.s.h.1408's Avatar
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    BSOD issue on RO2 and now BF3 beta?

    I will make a new thread in regards to BSOD i recieved from RO2 and now BF3 beta just this evening. here is some info about the crash using "whoCrashed" app Resplendence Software - WhoCrashed, automatic crash dump analyzer

    BF3 crashes:

    On Sun 09/10/2011 20:44:54 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\100911-11856-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x4B16CC)
    Bugcheck code: 0x124 (0x0, 0xFFFFFA8005CE98F8, 0x0, 0x0)
    Error: WHEA_UNCORRECTABLE_ERROR
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
    This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


    On Sun 09/10/2011 20:04:23 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\100911-13369-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x4B16CC)
    Bugcheck code: 0x124 (0x0, 0xFFFFFA8005CCA8F8, 0x0, 0x0)
    Error: WHEA_UNCORRECTABLE_ERROR
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
    This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
    RO2 crashes:

    On Sun 09/10/2011 20:44:54 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\100911-11856-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x4B16CC)
    Bugcheck code: 0x124 (0x0, 0xFFFFFA8005CE98F8, 0x0, 0x0)
    Error: WHEA_UNCORRECTABLE_ERROR
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
    This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


    On Sun 09/10/2011 20:04:23 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\100911-13369-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x4B16CC)
    Bugcheck code: 0x124 (0x0, 0xFFFFFA8005CCA8F8, 0x0, 0x0)
    Error: WHEA_UNCORRECTABLE_ERROR
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
    This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
    both crashes from ro2 and bf3 seems to be the same? any idea what they mean?

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  2. #2
    DILLIGAF GoNz0's Avatar
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    Re: BSOD issue on RO2 and now BF3 beta?

    are you overclocking the cpu/ video card
    is the ram set to the correct timings and not just auto ?
    what sort of temps do you get in game ?
    are you running the latest bios


    BF3 gives cards some serious stick.. i guess RO2 does as well.

    Capitalization is the difference between helping your Uncle Jack
    off a horse and helping your uncle jack off a horse.

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    Not a good person scaryjim's Avatar
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    Re: BSOD issue on RO2 and now BF3 beta?

    Quote Originally Posted by The Crash Report
    This problem might be caused by a thermal issue.
    Quote Originally Posted by j.o.s.h.1408 View Post
    Specs:
    ...
    • Nvidia 480GTX card
    ...
    I'm just sayin'...

    More seriously, first job is to get some software to log hardware temperatures - not just to display them, but to actually log, preferably at least once a second. I think Speedfan can do this, and it's useful because it will do all of your hardware at once; older versions of ASUS Probe could do it for CPU and memory, and newer ones might be able to do GPU as well. Then start playing one of the games until the PC crashes. When you go back in, check the logged temperatures and see if anything is obviously climbing out of spec.

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    DILLIGAF GoNz0's Avatar
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    Re: BSOD issue on RO2 and now BF3 beta?

    480's throttle back if they get to hot so it shouldnt be that, and tbh they usually bsod with an nvidia error when they do let go!

    the nb/sb will roast on that board when its being hammered

    Capitalization is the difference between helping your Uncle Jack
    off a horse and helping your uncle jack off a horse.

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    Chillie in here j.o.s.h.1408's Avatar
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    Re: BSOD issue on RO2 and now BF3 beta?

    Thanks all i will try Speedfan . any other similar software? On MSI afterburner the gpu temps where 99c before bf3 crashed

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    Re: BSOD issue on RO2 and now BF3 beta?

    Quote Originally Posted by j.o.s.h.1408 View Post
    On MSI afterburner the gpu temps where 99c before bf3 crashed
    I smell something burning... That's above comfortable GPU temperatures.

    Definitely get some temperature logs but I suspect it's your GPU causing the issue from what you have posted.

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    Chillie in here j.o.s.h.1408's Avatar
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    Re: BSOD issue on RO2 and now BF3 beta?

    Where does speedfan save its log files?

    Quote Originally Posted by ExHail View Post
    I smell something burning... That's above comfortable GPU temperatures.

    Definitely get some temperature logs but I suspect it's your GPU causing the issue from what you have posted.

    Whats the recommended temps? i though 110c is for a 480gtx? damm i really dont wanna buy a new GPU. not because of finance issue but because im really waiting on the new Nvidia and ATI cards to come out!

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    Re: BSOD issue on RO2 and now BF3 beta?

    when was the last time u cleaned the crap out the 480's fan ?

    it may be blocked. also make sure the fans ramping to 100% under load

    Capitalization is the difference between helping your Uncle Jack
    off a horse and helping your uncle jack off a horse.

  9. #9
    Chillie in here j.o.s.h.1408's Avatar
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    Re: BSOD issue on RO2 and now BF3 beta?

    a few weeks ago i cleaned it actually

  10. #10
    Anthropomorphic Personification shaithis's Avatar
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    Re: BSOD issue on RO2 and now BF3 beta?

    Have you tried rolling back from the 285.38 driver? Seen a few posts about P-state bugs with the BF3 drivers.....and even a couple of people reporting large temp increases and potentially broken cards....

    Take it all with a pinch of salt though....at least until you have done some more testing
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    Not a good person scaryjim's Avatar
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    Re: BSOD issue on RO2 and now BF3 beta?

    Quote Originally Posted by j.o.s.h.1408 View Post
    Whats the recommended temps? i though 110c is for a 480gtx?
    I believe 110 is the *max* temp for a 480GTX. For long term running you'd want it below 100C really, and you're already seeing it spike up to 99C quickly, which doesn't bode well for a long gaming session. As shaithis says, try rolling back the driver, and potentially try running some other loading programs whilst monitoring GPU temps to see if it's a specific issue with those games (it may be a particular function call in the driver that's buggy and causing the temps to spike, for instance). I'm not sure what's happened with the Fermi drivers disabling furmark, so that might not be the best bet...

  12. #12
    Chillie in here j.o.s.h.1408's Avatar
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    Re: BSOD issue on RO2 and now BF3 beta?

    If i rol back the drivers i wont be able to play bf3 beta at all as when i first launched it, it said i need to install beta drivers

  13. #13
    Anthropomorphic Personification shaithis's Avatar
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    Re: BSOD issue on RO2 and now BF3 beta?

    Well, your going to have to if you want to troubleshoot it....and you say it's crashing on RO2 as well.....so it's a VERY easy test......and I wouldn't give a damn about a beta game if the drivers needed to play it atm are frying your video card...
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  14. #14
    Chillie in here j.o.s.h.1408's Avatar
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    Re: BSOD issue on RO2 and now BF3 beta?

    Yea i guess so. But before i did the driver update to work for bf3 beta, RO2 seemed to work fine after RO2 released one of there patches. this was like after i cleaned out my GPU and all the other components in my pc.

    i then installed the bf3 beta drivers a week ago and notice just this weekend of the BSOD issues with that game. it was the first real play through i have had on that game

  15. #15
    Banhammer in peace PeterB kalniel's Avatar
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    Re: BSOD issue on RO2 and now BF3 beta?

    Not enough voltage to the CPU or QPI/vtt. If manually setting it then up it some more. If using auto stuff then enable LLC and consider disabling C1E. What voltage is your RAM, and what's your current QPI/vtt setting?

    Sure you didn't damage a line while cleaning? Make sure your power connectors are all secure (esp. motherboard and EPS connector).

    edit: asus - QPI/Dram, not vtt, sorry.

    See here for more info:
    http://www.clunk.org.uk/forums/overc...beginners.html
    Last edited by kalniel; 10-10-2011 at 12:43 PM.

  16. #16
    Not a good person scaryjim's Avatar
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    Re: BSOD issue on RO2 and now BF3 beta?

    Then that sounds very much like the problem is being caused by the beta drivers - and if you're unlucky it might have fritzed your graphics card. First job is *definitely* to roll back the driver to the last stable version then try playing your other games - and hope that the beta hasn't somehow managed to fritzed your card completely...

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