Rescuecom Reveals 2012 Computer Reliability Report

[CAT-THE-FIFTH]

It seems according to RESCUECOM Lenovo make the most reliable computers in the US:

http://www.techpowerup.com/161001/Re...ty-Report.html

[Biscuit]

this is all well and good, but have they defined what type of calls they get that are relevant to the laptop's reliability?

I mean, these calls can range from heat related damage from poor thermal design to "herp derp my mum deleted skyrim on da desktop how to I get dat bak"

This.
im not denying Lenovo's place at number 1 but in reality they are probably used by people with a higher level of IT knowledge therefore there is less people calling up about them. Im making assumptions here but as always with these reports, there isnt enough information published about the actual methods used to generate the numbers behind the report.