Hard drive failing?

[nibbler]

This is bad, isn't it?


(this is the replacement lenovo sent me when I RMA'd the original: cheers guys)

[Rob_B]

Well bad sectors aren't good (yeah, I know how that reads!) anything important on it yet?

[nibbler]

Nah, I've actually had it for ages. Even while web browsing the computer hangs and programs go into not-responding mode briefly - safe to say that the HD is the problem?

[DanceswithUnix]

HD might be a problem.

You have one pending sector. It is pending reallocation, so if you can get the machine to write to that sector it might fix the drive.

You don't have any reallocated sectors, so the drive looks largely OK.

[kompukare]

Nah, I've actually had it for ages. Even while web browsing the computer hangs and programs go into not-responding mode briefly - safe to say that the HD is the problem?

Certainly looks like a bad HDD. You could download Process Explorer and see if it can tell you the stuck process when the computer hangs/pauses. Most like Hardware Interrupts (that is a driver which didn't get a response).

But the best diagnostics is using a spare drive if you've got one.

[nibbler]

I can't install graphics drivers on the laptop (lenovo G770) on windows 8 so the switchable graphics doesn't really work - I don't think that's the problem though since lots of people have the graphics problem I have but I haven't heard anyone report that their laptop freezes like mine.

[DanceswithUnix]

Just to clarify my earlier comment, it does sound like your hard drive is causing the PC to hang, so in that respect your hard drive is a problem, but it might be recoverable.

A surface scan will probably get the drive happy and usable, but that is best done with the manufacturer's diagnostics which is usually destructive.

[nibbler]

screw it, it was an RMA that they clearly didn't fix properly. Pretty unnacceptable but I get the impression that a lot of RMA "fixes" are just tighten some screws and hope it lasts 6 months til they can't bother you any more. Best to be done with it and buy a new one I figure

[nibbler]

So I'm running HD tune to see what happens - this drive does not want to be found out. It goes unresponsive every few seconds and it's taking absolutely ages. Once in a while it will update (come out of not responding) and show me that it's progressed a tiny bit. If I have to completely reinstall windows I'll just buy an SSD/SSHD as I quite want one anyway - is it 100% sure that will fix the problem? it's 2 years old and pretty slow so not exactly dead set on keeping it

[DanceswithUnix]

Consumer drives have a massive timeout trying to recover data from damaged sectors (one reason they are not recommended in a proper raid array). During this timeout before it gives up, the machine will just sit there. I think that is what is happening.

Check your logs in the Windows event viewer, there should be clues there to say whether my hunch is right or not that this is what it hitting your machine.

[nibbler]

Log Name: System
Source: storahci
Date: 04/09/2013 16:42:44
Event ID: 129
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: Jim
Description:
Reset to device, \Device\RaidPort0, was issued.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="storahci" />
<EventID Qualifiers="32772">129</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-09-04T15:42:44.544347100Z" />
<EventRecordID>20978</EventRecordID>
<Channel>System</Channel>
<Computer>Jim</Computer>
<Security />
</System>
<EventData>
<Data>\Device\RaidPort0</Data>
<Binary>0F001800010000000000000081000480040000000000000000000000000000000000000000000000000000000000 000000000000810004800000000000000000</Binary>
</EventData>
</Event>


Log Name: System
Source: disk
Date: 04/09/2013 16:44:26
Event ID: 153
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: Jim
Description:
The IO operation at logical block address 6091ce0 for Disk 0 was retried.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="disk" />
<EventID Qualifiers="32772">153</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-09-04T15:44:26.235439200Z" />
<EventRecordID>20981</EventRecordID>
<Channel>System</Channel>
<Computer>Jim</Computer>
<Security />
</System>
<EventData>
<Data>\Device\Harddisk0\DR0</Data>
<Data>6091ce0</Data>
<Data>0</Data>
<Binary>0F01040003002C0000000000990004800000000000000000000000000000000000000000000000000000042A</Binary>
</EventData>
</Event>


are the two types of error I'm getting by the looks of it. Very frequently. Looks hard drive related to me, right?