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Thread: optical dvd drive not detected following chain of events..

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    Ghost of Hexus Present sammyc's Avatar
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    optical dvd drive not detected following chain of events..

    .. starting (I think) with my installing a printer, possibly some sort of driver issue?

    As the drive was fine prior to this, afaik.

    Series of events goes: plugged in printer to laptop, windows starts detecting & installing drivers etc: Problem with printer meant I went to put in its printer software disc, (which I probably should have to begin with but I have another exact same model I already use with this laptop so I hazily assumed windows was fishing the relevant drivers out of its cupboards ), find drive is not working/not appearing in My Computer. Tried system restore, also not working even in Safe Mode - unknown error. However drive reappeared briefly, then failed to read a test disk, before disappearing again. Before I make matters any worse - any suggestions for next course.. thanks.
    Last edited by sammyc; 11-03-2015 at 07:25 PM.

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    Super Moderator Jonj1611's Avatar
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    Re: optical dvd drive not detected following chain of events..

    Do you have a linux live cd or usb? At least that way you can rule out whether its the drive or drivers
    Last edited by Jonj1611; 11-03-2015 at 08:17 PM.
    Jon

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    Ghost of Hexus Present sammyc's Avatar
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    Re: optical dvd drive not detected following chain of events..

    No.. but I'm hopefully taking it that it isn't the drive given the circumstances, and that it's 'functional' ie a loaded disk spins but the drive is just missing (or on & off, anyway) hence hoping System Restore would at least help diagnosis?

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    Super Moderator Jonj1611's Avatar
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    Re: optical dvd drive not detected following chain of events..

    I would expect that would restore the drivers yes, can you see the drive in the bios?
    Jon

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    Ghost of Hexus Present sammyc's Avatar
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    Re: optical dvd drive not detected following chain of events..

    'PXE-E61 media test failure check cable."

    Previous correction I do actually have a lubuntu cd somewhere hereabouts if I can dig it out, but the job will roll on to tomorrow by the looks. Thanks so far.

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    Super Moderator Jonj1611's Avatar
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    Re: optical dvd drive not detected following chain of events..

    Go to the bios and make sure boot from network is not first on the boot priority list, either remove it or put it down the bottom after the cd/dvd drive and hard drive.
    Jon

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    Ghost of Hexus Present sammyc's Avatar
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    Re: optical dvd drive not detected following chain of events..

    I can't actually get into the BIOS to check boot order; it gives the above error & quits back into booting from windows (will be from hard drive, it wouldn't be set to network).
    Last edited by sammyc; 11-03-2015 at 11:30 PM.

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    Ghost of Hexus Present sammyc's Avatar
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    Re: optical dvd drive not detected following chain of events..

    This is now starting to look more like coincidental hardware fail (?) have had brief reappearances of the drive, but on inserting a disk there's a minute or 2 of activity (ie media player will start if it's a cd) but then fail to play & on checking, drive is gone again from My Computer etc. Since then have not been able to prompt a reappearance in order to try uninstalling through device manager & the drive light is flashing orange on opening/closing.

    Will have to try manually removing & replacing but doesn't look too happy, searching turns up similar circs where drive is still spinning &c but drive fail seems to be the diagnosis. Sigh.
    Last edited by sammyc; 13-03-2015 at 11:00 PM.

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