FAO: Hardware Manufacturer's
Don't be tempted to use foreign call centres.
I have just spent an infuriating 30 minutes on the Netgear Technical Support help line, and have had to literally give up, due to a huge difference in spoken language.
Trying to explain that I purchased a Router from a member here, second hand, that is less than 7 months old, having been sent a nice email yesterday asking me to ring them and sort out registering the product in order to return it under warranty I have just battled against my ignorance of other countries languages, and they have battled against my plain English.
I gave up.
WARNING: If you make and sell something here in the UK, keep the call centre in the country of origin.
I shall try again later when less stressed, and hopefully speak to someone who has slightly less accent and who understands my gutteral English drawl.