Help on Hp c5683a dds drive

[hegaroo]

Help on Hp c5683a dds drive

Has any1 any suggestions on whats up with it...
The device is showing fine in device manager however in computer management \removable storage\ physical locations the drive has a red cross through it?
So i cant backup.
Ive looked for driver updates but cant find any.ive deleted the device and restarted but no luck its still the same.
Any suggestions PLs!

[madman045]

Has the drive ever worked?
What OS are you running at present?
If you run a backup program, such as Ntbackup, does it detect the drive & does it give you any errors?
Are there any errors in the event logs?

[hegaroo]

The drive has worked in the past-but mi not sure how long ago!
The drive is in a win 2000 server machine
Ntbackup allows me to choose a 4mm DDs , but when i come to select back up it says that the required media is missing.

I have looked in computer management and in the removable storage >physical locations it is displaying 4 drives all teh same "hp c5683A sequencial device"
Any ideas?

Can any1 suggest Other (cheap if poss) backup devices ?

Has the drive ever worked?
What OS are you running at present?
If you run a backup program, such as Ntbackup, does it detect the drive & does it give you any errors?
Are there any errors in the event logs?

[madman045]

It could possibly be the SCSI cable, do you have a spare one & is it terminated correctly?
Have you tried a brand new tape?

As for alternatives, whats your budget as NAS could be an option if you can afford it?