Shuttle SN25P and Athlon 64 X2 Hangs

[mkato]

Statement of Shuttle support: http://global.shuttle.com/ADVNews/Ne...2-560BA5F2A03D

BIOS revision history noting dual-core was added in rev.K: http://www.shuttle.com/share/fae/hq/...readmefn25.htm

If you have a Shuttle SN25P equipped with an AMD Athlon 64 X2 processor running Windows XP and are experiencing hangs, especially during periods of high-speed USB2 activity, AND running in USB 1.1-only or single-core (/onecpu in boot.ini) modes clears up the problem, please contact Shuttle if you haven't done so already and get a case number assigned to your problem. The front line techs are sympathetic, but to back them up, we end-users need to raise the visibility of this particular problem to Shuttle management.

CALL SHUTTLE
Germany: +49-4121-476860
Japan: +03-3625-4940
Global: +886-2-8792-6168
US: +1-626-820-9000

WRITE TO SHUTTLE
http://global.shuttle.com/Support/Support_Technical.asp
http://sys.us.shuttle.com/Scgsupport...chSupport.aspx

Office of the President
Shuttle Computer Handels GES. M.B.H.
Fritz-Strassmann Str. 5
D-25337 Elmshorn, Germany

Office of the President
Japan Shuttle Co., Ltd.
No. 201, Hirose Building, 2-3-13
Taihei Sumida-Ku Tokyo 130-0012 Japan

Office of the President
Shuttle Inc.
NO. 30, Lane 76, Rei Kuang Rd.
Nei-Hu Dist., Taipei, Taiwan

Office of the President
Shuttle Computer Group Inc.
17068 Evergreen Place
City of Industry, CA 91745

Please join several of us that are experiencing this problem here if you're interested: http://forums.sudhian.com/messagevie...VIEWTMP=Linear

[Rhythmeister]

I just got one of these from a friend, long story, and was having the USB 2.0 issues which I thought was down to using an old HDD with XP Pro SP3 so I installed 7 Pro yesterday and the problem remained. I discovered this problem was sidespread with Google and flashed the PC with the last bios offered by ****tle...but STILL have the problem. Was there ever a DEFINATE fix for using an X2 CPU and USB seeing as the PC sits 8' away and I'm not prepared to trail wires across the living room?!

[Antagram]

Was reading a guide at Sudhian for the SN25P and it states BIOS Y should fix issue.

Link to Shuttle BIOS page.

As you've upgraded BIOS already, did you try setting it back to default/failsafe values, then after rebooting going back in and altering as need be. Otherwise it lists changing BIOS to USB 1.1 only, but that should be good enough for a mouse and keyboard.

Edit: Seems Shuttle link won't work, have to go manually though download page and select model http://global.shuttle.com/