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Thread: Shuttle SN25P and Athlon 64 X2 Hangs

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    Exclamation Shuttle SN25P and Athlon 64 X2 Hangs

    Statement of Shuttle support: http://global.shuttle.com/ADVNews/Ne...2-560BA5F2A03D

    BIOS revision history noting dual-core was added in rev.K: http://www.shuttle.com/share/fae/hq/...readmefn25.htm

    If you have a Shuttle SN25P equipped with an AMD Athlon 64 X2 processor running Windows XP and are experiencing hangs, especially during periods of high-speed USB2 activity, AND running in USB 1.1-only or single-core (/onecpu in boot.ini) modes clears up the problem, please contact Shuttle if you haven't done so already and get a case number assigned to your problem. The front line techs are sympathetic, but to back them up, we end-users need to raise the visibility of this particular problem to Shuttle management.

    CALL SHUTTLE
    Germany: +49-4121-476860
    Japan: +03-3625-4940
    Global: +886-2-8792-6168
    US: +1-626-820-9000

    WRITE TO SHUTTLE
    http://global.shuttle.com/Support/Support_Technical.asp
    http://sys.us.shuttle.com/Scgsupport...chSupport.aspx

    Office of the President
    Shuttle Computer Handels GES. M.B.H.
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    Office of the President
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    Office of the President
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    17068 Evergreen Place
    City of Industry, CA 91745

    Please join several of us that are experiencing this problem here if you're interested: http://forums.sudhian.com/messagevie...VIEWTMP=Linear

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    Re: Shuttle SN25P and Athlon 64 X2 Hangs

    I just got one of these from a friend, long story, and was having the USB 2.0 issues which I thought was down to using an old HDD with XP Pro SP3 so I installed 7 Pro yesterday and the problem remained. I discovered this problem was sidespread with Google and flashed the PC with the last bios offered by ****tle...but STILL have the problem. Was there ever a DEFINATE fix for using an X2 CPU and USB seeing as the PC sits 8' away and I'm not prepared to trail wires across the living room?!

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    Re: Shuttle SN25P and Athlon 64 X2 Hangs

    Was reading a guide at Sudhian for the SN25P and it states BIOS Y should fix issue.

    Link to Shuttle BIOS page.

    As you've upgraded BIOS already, did you try setting it back to default/failsafe values, then after rebooting going back in and altering as need be. Otherwise it lists changing BIOS to USB 1.1 only, but that should be good enough for a mouse and keyboard.

    Edit: Seems Shuttle link won't work, have to go manually though download page and select model http://global.shuttle.com/
    Last edited by Antagram; 28-02-2010 at 02:08 PM.

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