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Thread: Crashes - BSOD's & CTD's

  1. #1
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    • Kev32's system
      • Motherboard:
      • Rampage Formula x48
      • CPU:
      • Core2 Q9450 OC'd 3.2ghz
      • Memory:
      • 4GB XMS2 PC-8500 @ 1066mhz
      • Storage:
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    Crashing :(

    Built my PC in December of last year with specification:
    CPU: Athlon XP 3200
    M/B: ABIT KV7 with onboard sound and LAN.
    RAM: 2 X 512mb PC3200
    HDD: 80GB, 7200RPM
    GFX: Radeon 9800Pro 128mb
    PSU: 400w branded
    OS: Win XP Home
    Antivirus: AVG

    Since around June I have been experiencing problems with it starting off with BSOD's whilst in windows and practically all games would crash to desktop. Since then the number of BSOD's in windows have stopped, but all games crash to desktop and some create BSOD's.

    Have updated all drivers for everything including all mobo drivers and have updated gfx to ATI 5.10 and have even flashed the BIOS to the latest version. Have run memtest with both modules of RAM in with no erros (ran 24 tests) and have also run memtest on both sticks individually (24 tests) with no errors, also ran Burn in diagnostics to test all hardware and it came up with no errors. PC is clean of viruses, spyware and malware and also used JV16 power tools to remove all bad registries.

    The only thing I have found which looks in the slightest bit odd is that whenever my PC boots up I get the following message in event viewer:

    The COM+ Event System detected a bad return code during its internal processing. HRESULT was C0000005 from line 44 of d:\qxp_slp\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact Microsoft Product Support Services to report this error.

    However, if I boot up and the ethernet cable to my onboard LAN is unplugged this message is not made.

    Any help would be greatly appreciated.
    Last edited by Kev32; 29-10-2005 at 02:05 AM.

  2. #2
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    • Kev32's system
      • Motherboard:
      • Rampage Formula x48
      • CPU:
      • Core2 Q9450 OC'd 3.2ghz
      • Memory:
      • 4GB XMS2 PC-8500 @ 1066mhz
      • Storage:
      • 750gb Spinpoint + 1.5tb EcoDrive
      • Graphics card(s):
      • Sapphire Radeon HD4890
      • PSU:
      • CoolerMaster 850w Modular
      • Case:
      • Antec Nine Hundred Two
      • Operating System:
      • Windows 7 Ultimate x64
      • Monitor(s):
      • Dell 2005FPW & SyncMaster T240HD
      • Internet:
      • 20mb Virgin
    Sorry to bump this but it is quite urgent

    A bit of an update, I found that my PC is actually generally stabler with 1gb of RAM O.o When using only 1 stick of 512mb games would crash literally after 5 minutes of playing like CSS and RoN but with 1gb the crashes are 10x less frequent but are still there....

    Yet again, any help at all will be greatly appreaciated!

    !!!!EDIT: I found that this is nonsense. There is no difference if I use just one of the sticks or if I use both. I even took a stick of 512 from my Bro's 100% perfect PC and it had the exact same problems @___@ Guess it ain't the RAM (maybe DIMM?)
    Last edited by Kev32; 30-11-2005 at 12:26 AM.

  3. #3
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    • oralpain's system
      • Motherboard:
      • DFI "Blood Iron" P35-T2RL
      • CPU:
      • Intel Pentium E2140 @ 400x8 (3.2GHz), 1.375v
      • Memory:
      • Crucial Ballistix DDR2 800 CL4 @ 500MHz (DDR 1000), 4-4-4-12-T2, 2.3v
      • Storage:
      • 2x Seagate ST3250410AS
      • Graphics card(s):
      • NVIDIA 8800GTS (G92) 512 @ 783MHz core, 1836MHz shader, 1053Mhz memory, stock cooling 70% fan speed
      • PSU:
      • Seasonic SS-500GB
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      • Antec P182, with some small modifications
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      • ASUS VW222U
      • Internet:
      • Time Warner "Road Runner" Cable - 16 megabit downstream, 1 megabit upstream
    Have you made sure all fans are spinning and all heatsinks are resonably free of dust?

    If you know exactly what is causing the problem it will be much easier to fix it.

    Try looping memtest86+ test #5 for about 100 runs. You may also want to run HCi design's windows memtester (http://hcidesign.com/memtest/). I have found it to be superior to memtest86 in its abilities to find memory errors. I normally set it to use about 75% of my memory then let it run overnight, to at least 5000% or so.

    Prime95 can help isolate CPU errors.

    Programs like 3dmark, ATiTool, or ATi Tray Tools, can help isolate video card errors.

    You may just need a good reformat.

    BTW, jv16 powertools will remove necissary registry entries. I used to use it but traced soem problems I was having to it. I do all registry work manually now, it's the only way to really be sure.

    Obviously there is an erro somewhere. I'm leaning toward software/OS, then memory, then chipset, then video card, then cpu, in decending probability of it being your problem, form the limited information you have.

  4. #4
    No-one's Fanboi Thorsson's Avatar
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      • CPU:
      • i5 3570k
      • Memory:
      • 2x8Gb Corsair Vengeance PC1866
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      • 256M4 SSD; 2Tb 7200RPM Barracuda; 2Tb Linkstation
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      • EVGA GTX970 SC
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      • Antec 300
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      • Dell 2515H
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    To add to the above. Some errors can look like other errors - e.g. if memory looks to be a problem it could be the mobo (memory bus). Only way to be certain is to try both modules separately.

    My guess would be that one stick of your RAM is causing problems.

  5. #5
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    • Kev32's system
      • Motherboard:
      • Rampage Formula x48
      • CPU:
      • Core2 Q9450 OC'd 3.2ghz
      • Memory:
      • 4GB XMS2 PC-8500 @ 1066mhz
      • Storage:
      • 750gb Spinpoint + 1.5tb EcoDrive
      • Graphics card(s):
      • Sapphire Radeon HD4890
      • PSU:
      • CoolerMaster 850w Modular
      • Case:
      • Antec Nine Hundred Two
      • Operating System:
      • Windows 7 Ultimate x64
      • Monitor(s):
      • Dell 2005FPW & SyncMaster T240HD
      • Internet:
      • 20mb Virgin
    Sorry for bumping this....

    I ended up doing some S&M testing. On the CPU test it passed the L1 & L2 caches perfectly, the CPU (integer) test went fine as well. But 1/4 into the CPU (FPU) test and BANG! PC BSOD'd and restarted pc. The noted temperature of the CPU was 41 Degrees celcius.

    I then tried the Memory Test, No problems. Memtest32...no problems. Windows Mem Diagnostic, no problems. My RAM is Fine! Tried with a stick of RAM i know is perfectly fine and all games still crashed.

    Software? Impossible, I'm running just the basic drivers that I know are 100% fine because I used these when I first built the PC. Yet the PC still crashes. Video Card: Put it in my bro's PC and it worked beautifully! Chipset: Can't see any problems.

    So from this I'm taking it that my problems most likely lie with my CPU? That was the first BSOD I have got in over 3 months and games often push my CPU temp to temperatures of 44 with no BSOD'ing. The actual BSOD was: (The 0xc0000005 error is the same error that all my games crash with)

    0x1000008e (0xc0000005, 0xbf9e150a, 0xbab96dd4, 0x00000000)

    EDIT: Hehey!! Just noticed I hadn't tried Prime95 so got that running. Because my suspicions are on my CPU I did a Torture Test on my CPU primarily (well the top choice: Small FFT's) and what happened! Crashy! BSOD with that exact same error above. CPU temp taken at 43 degrees at time of crash. Crashed after a few minutes as well.
    Last edited by Kev32; 30-11-2005 at 12:30 AM.

  6. #6
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    • Kev32's system
      • Motherboard:
      • Rampage Formula x48
      • CPU:
      • Core2 Q9450 OC'd 3.2ghz
      • Memory:
      • 4GB XMS2 PC-8500 @ 1066mhz
      • Storage:
      • 750gb Spinpoint + 1.5tb EcoDrive
      • Graphics card(s):
      • Sapphire Radeon HD4890
      • PSU:
      • CoolerMaster 850w Modular
      • Case:
      • Antec Nine Hundred Two
      • Operating System:
      • Windows 7 Ultimate x64
      • Monitor(s):
      • Dell 2005FPW & SyncMaster T240HD
      • Internet:
      • 20mb Virgin
    -________- Found out that wasn't the problem :/ Someone advised me that although P95 and S&M test CPU perfectly they also stress all other hardware to some extent.....So I dl'd Hotpotato CPU stresser and it ran for 30minutes sending CPU temp to 47 degrees but got no errors and no BSOD's....

    So I'm guessing must be RAM Could someone give me a link to see if my Infenion RAM is stable with my ABIT KV7 mobo?

  7. #7
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    • Thorsson's system
      • Motherboard:
      • ASUS P8Z77-V PRO
      • CPU:
      • i5 3570k
      • Memory:
      • 2x8Gb Corsair Vengeance PC1866
      • Storage:
      • 256M4 SSD; 2Tb 7200RPM Barracuda; 2Tb Linkstation
      • Graphics card(s):
      • EVGA GTX970 SC
      • PSU:
      • Corsair HX650
      • Case:
      • Antec 300
      • Operating System:
      • Win10 64
      • Monitor(s):
      • Dell 2515H
      • Internet:
      • Fibre Optic 30Mb
    Possibly the clue is "But 1/4 into the CPU (FPU) test and BANG! PC BSOD'd and restarted pc". Shouldn't have anything to do with RAM, and I wonder if "Hot Potato" stresses the FPU at all.

  8. #8
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    • Kev32's system
      • Motherboard:
      • Rampage Formula x48
      • CPU:
      • Core2 Q9450 OC'd 3.2ghz
      • Memory:
      • 4GB XMS2 PC-8500 @ 1066mhz
      • Storage:
      • 750gb Spinpoint + 1.5tb EcoDrive
      • Graphics card(s):
      • Sapphire Radeon HD4890
      • PSU:
      • CoolerMaster 850w Modular
      • Case:
      • Antec Nine Hundred Two
      • Operating System:
      • Windows 7 Ultimate x64
      • Monitor(s):
      • Dell 2005FPW & SyncMaster T240HD
      • Internet:
      • 20mb Virgin
    Maybe...It's all very confusing My minidumps have all pointed towards faulty memory. Games all crash with memory 'not read' errors. Apparently, Hot Potato stresses the CPU exactly the same way as PRime and S&M do just in a much simplistic fashion.

    Meh! I'm pretty damn sure this is a hardware error at least. I'm currently sitting on my PC which was formatted 2 days ago. All thats on it is the drivers I got on my mobo cd and the gfx drivers. I also have WoW and CSS installed both of which crash exactly the same way as before the format, The memory could not be 'read'. Not too mention P95 BSOD'ing......surely if there were problems with the CPU it wouldn't BSOD though and just give me some readable error messages?? I've read articles from google and those with CPU problems have found that P95 gives them readable errors not BSOD's.
    Last edited by Kev32; 30-11-2005 at 05:59 PM.

  9. #9
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    Check the CPU voltage. I had a similar problem. I needed to increase the voltage.

  10. #10
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    • Thorsson's system
      • Motherboard:
      • ASUS P8Z77-V PRO
      • CPU:
      • i5 3570k
      • Memory:
      • 2x8Gb Corsair Vengeance PC1866
      • Storage:
      • 256M4 SSD; 2Tb 7200RPM Barracuda; 2Tb Linkstation
      • Graphics card(s):
      • EVGA GTX970 SC
      • PSU:
      • Corsair HX650
      • Case:
      • Antec 300
      • Operating System:
      • Win10 64
      • Monitor(s):
      • Dell 2515H
      • Internet:
      • Fibre Optic 30Mb
    It could be the motherboard you know. Can you stick the RAM in another machine?

  11. #11
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    • Kev32's system
      • Motherboard:
      • Rampage Formula x48
      • CPU:
      • Core2 Q9450 OC'd 3.2ghz
      • Memory:
      • 4GB XMS2 PC-8500 @ 1066mhz
      • Storage:
      • 750gb Spinpoint + 1.5tb EcoDrive
      • Graphics card(s):
      • Sapphire Radeon HD4890
      • PSU:
      • CoolerMaster 850w Modular
      • Case:
      • Antec Nine Hundred Two
      • Operating System:
      • Windows 7 Ultimate x64
      • Monitor(s):
      • Dell 2005FPW & SyncMaster T240HD
      • Internet:
      • 20mb Virgin
    CPU voltage tis fine....Ok well here is what P95 turned up (have been testing thoroughly).

    Blend Test: Ran for 1 minute before coming up with error. Saying Fatal Error and Hardware Failure Detected.

    In Place large FFT's: Crashed the entire program after a couple of minutes with a Critical Error box and error code 0xC0000005 (same error I get with all game crashes/ and some BSOD's)

    Small FFT's: BSOD'd every time after a couple of minutes. A mix of 0x000008e and 0x000001a errors.

  12. #12
    Nox
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    • Nox's system
      • Motherboard:
      • Yes
      • CPU:
      • Yes
      • Memory:
      • Yes
      • Storage:
      • Yes
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      • Yes
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      • Yes
      • Case:
      • Yes
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      • Yes
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    c0000005 is access denied if I remember correctly.

    Unfortunately it doesn't narrow it down, the only way we can attempt to cure it is to give the users admin privs on the machines. If that doesn't work, its a rebuild.

    There is only one minor problem with an access denied error message... its pretty broad, but lets just say its unlikely to be the PSU. It could be the OS/install or anything with memory on it, the CPU, mobo, ram or gfx, potentially even the HD I imagine.

    Are you running stock, and have to got all the BIOS defaults loaded?

    Nox

  13. #13
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    • Kev32's system
      • Motherboard:
      • Rampage Formula x48
      • CPU:
      • Core2 Q9450 OC'd 3.2ghz
      • Memory:
      • 4GB XMS2 PC-8500 @ 1066mhz
      • Storage:
      • 750gb Spinpoint + 1.5tb EcoDrive
      • Graphics card(s):
      • Sapphire Radeon HD4890
      • PSU:
      • CoolerMaster 850w Modular
      • Case:
      • Antec Nine Hundred Two
      • Operating System:
      • Windows 7 Ultimate x64
      • Monitor(s):
      • Dell 2005FPW & SyncMaster T240HD
      • Internet:
      • 20mb Virgin
    @ Thorsson Yeah did that, put both sticks in my bro's PC and it ran like a charm still. Downclocked the RAM as far as 266mhz (from 400) on this PC to have it still crash.

    @ Nox I've had these problems for nearly 4 months now and have done about 4 formats. the most recent was just passed weekend. I also gave the PC a complete dust clean over (took mobo fan out and cleaned it as well). Stock? Not sure what that is so no.

    At the moment only the basic Chipset/sound/LAN/gfx drivers are installed along with WoW and CSS both of which crash still. Cleared the CMOS as well over the weekend so yeah BIOS is set to default for all (is it unusual by the way for the BIOS not to auto set the CPU? I have to manually set it to 3200+ or else it just tried to boot up with 2500+ which fails, in fact it's impossible to downclock my CPU without the PC failing to boot up).

    So, I'm pretty damn sure it's not Drivers/OS etc. Neither it is hdd... I ran the Certified Maxtor PowerMax HDD diagnostic with burn in and advanced scan turned out to find no errors. Memory has been tested on another PC, other RAM has been tested in this PC and it crashes...GFX card has been tested on another PC...OLD PSU fan went bye bye so I have a brand new PSU in this PC (400w). Onboard LAN/Sound replaced with PCI equivalents (DISABLED them both in BIOS when I put the PCI's in of course ) and still having problems...That leaves CPU and Mobo. Error messages are are memory related so maybe L2 cache is damaged? But it could also mean that the DIMM sockets are bust. (yus I have moved RAM between sockets as well)

    Thank you all by the way for the help !!

  14. #14
    No-one's Fanboi Thorsson's Avatar
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    • Thorsson's system
      • Motherboard:
      • ASUS P8Z77-V PRO
      • CPU:
      • i5 3570k
      • Memory:
      • 2x8Gb Corsair Vengeance PC1866
      • Storage:
      • 256M4 SSD; 2Tb 7200RPM Barracuda; 2Tb Linkstation
      • Graphics card(s):
      • EVGA GTX970 SC
      • PSU:
      • Corsair HX650
      • Case:
      • Antec 300
      • Operating System:
      • Win10 64
      • Monitor(s):
      • Dell 2515H
      • Internet:
      • Fibre Optic 30Mb
    Yeah it's been sounding like the CPU or mobo for a while. I'd favour the motherboard myself, but all I think you can do is RMA the pair (quickly!) if you can't put the CPU in another machine. Hopefully you bought both from the same place.

  15. #15
    Nox
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    • Nox's system
      • Motherboard:
      • Yes
      • CPU:
      • Yes
      • Memory:
      • Yes
      • Storage:
      • Yes
      • Graphics card(s):
      • Yes
      • PSU:
      • Yes
      • Case:
      • Yes
      • Monitor(s):
      • Yes
      • Internet:
      • Yes
    stock = at recommended speeds, ie not overclocked.

    As Thorsson said, I hope you bought it all from the same company - will make it a lot easier to argue. If you did, I would send the CPU, mobo and memory back in one go.

    Nox

  16. #16
    Yippee Ki Yay!
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    • Kev32's system
      • Motherboard:
      • Rampage Formula x48
      • CPU:
      • Core2 Q9450 OC'd 3.2ghz
      • Memory:
      • 4GB XMS2 PC-8500 @ 1066mhz
      • Storage:
      • 750gb Spinpoint + 1.5tb EcoDrive
      • Graphics card(s):
      • Sapphire Radeon HD4890
      • PSU:
      • CoolerMaster 850w Modular
      • Case:
      • Antec Nine Hundred Two
      • Operating System:
      • Windows 7 Ultimate x64
      • Monitor(s):
      • Dell 2005FPW & SyncMaster T240HD
      • Internet:
      • 20mb Virgin
    Yup All from Aria.co.uk and they do a nifty returns policy thing.

    I shall send the CPU/Mobo and RAM back then over the weekend and take over my bro's PC

    Thankyou all very much for your help!
    Last edited by Kev32; 01-12-2005 at 05:04 PM.

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