Long post removed by Saracen.
Sorry, Jack, but that article is copyright. Quoting small bits of it would probably be OK, but to quote the entire article is a copyright no-no. We very much appreciate the effort you put in in formatting, etc, but we can't abuse someone else's copyright like that.
For reference, the article can be found on the Trading Standards website - here
I like these bits ;)
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The first thing to do is to act quickly. Tell the trader about any problems, either by going back to the shop, by telephoning or writing. You should stop using the goods. Technically, it is the trader's responsibility to arrange to collect faulty goods that you have rejected, especially if the items are large. However, with smaller, more portable items, it may be more practical to take them back to the trader yourself.
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Note that if the fault happens within six months of you buying the goods, the trader has to prove that they were not faulty when you bought them. After that, you have to prove it.
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Sale goods
Again, you have full rights under the Sale of Goods Act. However, if the goods were reduced in price because of a fault that was either brought to your attention at the time, or should have been obvious to you on examination, you would not be able to have your money back later for that particular fault- so check sale goods carefully before you buy.
That interest's me considering online store's say only 30 days warenty
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"I bought a computer that went wrong after two months - I went back to the trader, but they said it was OK when they sold it to me, so they won't do anything about it. Is this right?"
No. As the fault occurred within six months, they have to prove that it was OK when they sold it to you - that probably means having it tested or sending it back to the manufacturer for a second opinion. If they cannot prove it was OK when you bought it, you can choose a free repair, a replacement, a reduction in the price or ask to rescind the contract (they may reduce the amount they refund to you to allow for the month's use that you have had).
Might help ppl out