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Right, mate has a Canon Camera. Installed the software with it plugged camera into USB but it won't work? Can't download pics? USB port is working ok!
Tried putting the software on a different PC and all is ok?
Any ideas why i won't work?
XP Pro is the OS
have you tried it in a different port on the first PC?
If the port works, the cable works and the camera works, then the only thing i can think of is that the software got screwed when you installed it. Try re-installing the cannon software? does it actually need the software installed, or can the camera work as a mass storage device?
He said he has tried re-installing the software but no joy. Told him to try it without software to see if PC picks it up in My Computer.
could be that XP on the first PC is a bit screwed. I have two external USB drive enclosured that won't work on my laptop now because XP got confused when they were unplugged withough safely removing them first. They work in all other system and everything else USB works on my laptop, but they don't
need to re-install XP at some point, but just can't be arsed :)
I had a feeling that might be an option! Hope not.
i know this seems a little simplistic - but in case your m8's not too technical and your only helping him via the phone - have you made sure he is switching the camera on when it's plugged in? you'd be surprised how many people don't do this and both my fuji and olympus need this to talk to my pc via a usb cable
Yea, he had switched it on.
Did he point the monitor at the camera so they can see each other properly?
:lol:
Bad schmunk! Naughty schmunk! No biscuit! :lol:
A thought that occurs is that the PC may be seeing the camera as a removable storage device; if it is, then it may be trying to assign it a drive letter that's already in use - we have this a lot with XP and mapped network drives, as in "Look you ****ing stupid machine, H: IS in use, it's pointed to a network share, so stop trying to use it for a bloody USB stick!". If it is, the device will show up in the XP Disk Management snap-in (right-click "My Computer", choose "Manage", look in "Storage"). If it IS there, he can right click on the device and change the drive letter.
?????:undecidedQuote:
Originally Posted by schmunk