e-bay item never received

**bigal13** · 13-11-2003, 06:54 PM

hi

dont know which forum this should be in

i won a item on e-bay on the Monday 1 NOVEMBER payed with PAYPAL same day they said i would get items in 7 days
well after 7 days i e-mailed him to ask when delivery was to be expected he was sorry for the delay and guaranteed delivery on the Tuesday 11 November
again i e-mailed to say items never arrived but never got a replay

my question is since i payed with paypal do they resolve the issue or do i tell e-bay there is a problem?? and what are the chances of getting either the items or a refund??

**Lexeus** · 13-11-2003, 06:57 PM

what was the price you paid ? There is a minimum amount

**bigal13** · 13-11-2003, 07:06 PM

hi

£84 in total including postage and package

**Enverex** · 13-11-2003, 08:01 PM

You are supposed to wait about 60 days or so before eBay think you should start caring about it. At which point you should contact eBay, but I wouldn't expect a timely response, they aren't the most prompt of people in the world....

He may just be having issues though. I have had this happen quite a few times when I bought things. Though at the moment I would put it down to the post office. I sent out something via special delivery which was to be delivered Saturday or Monday at the lastest, and I still don't think it has arrived for him. I should also have had a phone delivered monday or tuesday

Everything > Postal Service

NS

**bigal13** · 13-11-2003, 08:20 PM

hi

i dont believe its the post office in the past week i have purchased two harddrives from different people and they have arrived within 2 days of the end of sale

so either this person is VERY slow or he is selling items he does not have

if he replayed to my e-mails with a excuse i would give him the benefit of doubt but as he is not i think i have no choice but to register a Non-Receipt with paypal and let them look into it

**CrapshoT** · 14-11-2003, 01:58 AM

theres a square trade thing on ebay that helps to sort disputes like this out

**Number5** · 14-11-2003, 02:07 AM

you should be able to request a refund via paypal if you login to your account and look at the last transaction details

**bigal13** · 18-11-2003, 08:10 PM

hi

finally received my e-bay item but only after paypal did there investigation

i guess they kicked some ass

**Lord Kordir** · 18-11-2003, 08:30 PM

Glad, you got your stuff mate.

I know I'd be worried about it.

**Enverex** · 18-11-2003, 08:48 PM

Square Trade charge you to do investigations, so it's best to avoid that.

NS

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