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Thread: Pc Memory Upgrade

  1. #1
    King of the Juice Platinum's Avatar
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    Pc Memory Upgrade

    I dont know if many of you here have shoped with this store but I thought I had to post this thread to highlight there outstanding customer service.

    I purchased 2GB Mushkin PC3500 L2 ram from there store, the next day I noticed that I hadnt had a dispatch email so I emailed them (at 7pm) and got a reply 30 mins later to say that unfortunatly there was a stock error blah and that they wouldnt get any for a few more days, The next day I got another email to say that they had contacted Mushkin and that they had aranged for mushkin to Fedex the ram direct to me, fantastic I thought

    So I keep my eye on the tracking page to see where my ram is, once it gets to customs it stops, so I give them a ring and apparenty theres tax of £72 to be payed on the shipment , I contact the store and they say ok pay the tax and they will deduct it from my bill, Sure enough the £72 was deducted from the total I payed for the ram.

    The guy I delt with was extrmely helpfull, I cannot recomend these guys enough
    Salazaar : <Touching wood as I write this...>


  2. #2
    XTR
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    what store?



    *Disclaimer* - The contents of this message are not necessarily my own opinions,thoughts or views... they may belong to the voices in my head!

  3. #3
    Slippery when wet
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    Re: Pc Memory Upgrade

    Originally posted by Platinum
    I purchased 2GB Mushkin PC3500 L2 ram from there store

  4. #4
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    Im also a little confused as to which store......the Mushkin (manufacturer) store? why would they not send it too you direct....and why would they have to contact Mushkin?

    Will
    | XP1600-m | ASUS AN78X Deluxe | r9700 pro | 2x512mb pc37000 |

  5. #5
    King of the Juice Platinum's Avatar
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    • Platinum's system
      • Motherboard:
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      • CPU:
      • Core i7 5930k @ 4GHz
      • Memory:
      • 32gb Crucial 2400MHz
      • Storage:
      • 256gb Samsung SP941, 1tb MX500 Crucial SSD, 240gb Intel 730 SSD
      • Graphics card(s):
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      • Dell 2408WFP
      • Internet:
      • 18Mb
    The store is PC Memory Upgrade, hence the thread title
    Salazaar : <Touching wood as I write this...>


  6. #6
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    Put this in this thread, well suggest it is added to the hexus list.
    http://forums.hexus.net/showthread.php?threadid=7915

    http://users.hexus.net/companies_list.php
    Last edited by blockers; 22-11-2003 at 09:22 AM.
    | XP1600-m | ASUS AN78X Deluxe | r9700 pro | 2x512mb pc37000 |

  7. #7
    Cyber whore
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    • bouncin's system
      • Motherboard:
      • Abit an8 32x
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      • x2 4400 @2.7
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      • 2gb ocz el platinum
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    yeah it is a gr8 store and im guessin you spoke to jacob kristenson he,s a top bloke. Sorted me out a treat i also told him i would recommend their store whenever i could so here goes top ram, exellent price, top b4 and aftersales service. also replies to ur emails whatever the time of day.

  8. #8
    Commander Keen
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    That does sound like the most saintly customer service department EVER....

    Not that I have ever had much of a problem getting stuff online. I recently got a Heat Sink/Fan from www.overclockers.co.uk - not that they have the best reputation or anything, but y'know was on that site when decided to buy.

    I also went for £8.50 next day delievry. Clicked submit. Then thought "£8.50 is nutzzz. Should add something to the order". So I immediately emailed the correct department at overclockers.co.uk saying "Give me another 512 stick of Ram".

    When the order was dispatched - like 7 hours later - there was no ram in the order. Got a reply like 2 days later saying. "Sorry. Order already dispatched. But my Fan was already in my pc!".

    Not much of a problem you are thinking ? An email is the ONLY way to add items - think it tells u so on the site. In this case I didn't really get burned 'cause the RAM is not really necessary. But what if that email was to CANCEL the Fan ??? I would have been out of pocket because nobody at overclockers.co.uk checks their email.

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