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Thread: power surges

  1. #1
    Fried Chip Extremist alsenior's Avatar
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    power surges

    a power surge just knocked out my main pc. (see my system spec)

    i just wanted to know if there is any recourse i can take. from my power supplier. (British gas). they and the distributor have known about the failing substation nearby and have so far not done anything about it.
    Quote Originally Posted by Jay View Post
    What kind of emergency would need Windows 95? I think you are already in a bad state of emergency when your backup plan is Windows 95.
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    radix lecti dave87's Avatar
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    Moan a lot on the phone?

    I would visit your CAB if you are interested in taking it further though. I must admit all my stuff is connected via surge protected leads, and theres a hub between me and the network - so if it gets struck by lightening it blows the hub rather than my laptops NIC

    Dave

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    HEXUS.social member Agent's Avatar
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    You are going to have one hell of a time proving it....
    Quote Originally Posted by Saracen View Post
    And by trying to force me to like small pants, they've alienated me.

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    radix lecti dave87's Avatar
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    Depends if there is visible damage to the components - ie PSU or the like...

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    HEXUS.social member Agent's Avatar
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    Quote Originally Posted by dave87 View Post
    Depends if there is visible damage to the components - ie PSU or the like...
    Could easily be blamed on faulty components, or "internal" house wiring.
    Its just a git to prove
    Quote Originally Posted by Saracen View Post
    And by trying to force me to like small pants, they've alienated me.

  6. #6
    Fried Chip Extremist alsenior's Avatar
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    there is visible damage. burnt connector on the motherboard and a melted psu connector. the house wiring has been in as long as the house has been up and still relies on fuses but it has never caused this type of problem before. the psu is a 480w hiper power psu and the motherboard is a abit ic7-max3 both are top end component or were at least.
    Last edited by alsenior; 09-10-2006 at 11:59 PM.
    Quote Originally Posted by Jay View Post
    What kind of emergency would need Windows 95? I think you are already in a bad state of emergency when your backup plan is Windows 95.
    Beginners guide to raid Beginners guide to raid post edition Hexus.Social - FAQ

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    Banhammer in peace PeterB kalniel's Avatar
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    Proving it's the supplier rather than a fault at your end (from the PSU through to the wiring in your house and any plugs you were using) is going to be hard - did the fuse blow on the plug or did any house fuses go? If not it's awefully tricky to prove that the supply to the house was anything outside of it's normal tolerances.

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    I've got a UPS on my main machine at the house, its almost always filtering high voltage...

  9. #9
    Fried Chip Extremist alsenior's Avatar
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    Quote Originally Posted by kalniel View Post
    Proving it's the supplier rather than a fault at your end (from the PSU through to the wiring in your house and any plugs you were using) is going to be hard - did the fuse blow on the plug or did any house fuses go? If not it's awefully tricky to prove that the supply to the house was anything outside of it's normal tolerances.
    no fuses were broken but there was an occurence on all the other circuits including the high voltage kitchen curcuit when the appliences were turned of.
    in the front room there the lights went bright and the the tv and everything went off.again these were on diffrerent curcuits so it was unlikly a thing that happend in the house
    Quote Originally Posted by Jay View Post
    What kind of emergency would need Windows 95? I think you are already in a bad state of emergency when your backup plan is Windows 95.
    Beginners guide to raid Beginners guide to raid post edition Hexus.Social - FAQ

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    Senior Member chrestomanci's Avatar
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    In any case, your claim would not be against the company who sells you electricity (British gas in your case), but the one who operates the local network. For example, if you live in London it would be the London electricity board.

    Do you know what caused the surge? thunderstorm perhaps?

    You might also consider a claim against your home insurance. It can't hurt to ask them.

  11. #11
    Fried Chip Extremist alsenior's Avatar
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    i live in grimsby and the yeb controls everything i think. there was no reported thunderstorms in the area.
    it has been known for months that the electricity in this area has been deteriorating and they have done nothing to cure this. hell the entire dock lost power at one point. the substaions in this area have not been upgraded scince the 80's
    Quote Originally Posted by Jay View Post
    What kind of emergency would need Windows 95? I think you are already in a bad state of emergency when your backup plan is Windows 95.
    Beginners guide to raid Beginners guide to raid post edition Hexus.Social - FAQ

  12. #12
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    Deep in rural Cambridgeshire... we get lots of dips & fluctuations (short dimms, and short outages for 1 - 10 seconds). It is a fact of life, there is no guaranteed continuity or quality of power delivery.

    You must take steps to protect your kit - and it doesn't cost a lot... lots of surge protectors provide connected equipment guarantees into the £1000s and only cost a few pounds, or get a UPS that not only provides surge protection, but also keeps you going throught to outages... that is what I have (APC).
    Try to make each and every day the best it can be.

  13. #13
    Fried Chip Extremist alsenior's Avatar
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    they may be a fact of life in rural Cambridgeshire but i live a built up area the power used to be so clean 4-5 years ago that you didn't need a surge protector but it has seriously deteriorated in the last 2 years that it has become a joke. the yeb has known of this for last 18 months and so far they have done nothing about it. the power has deterioated so much that every trash day there are at least 2 or 3 tv's on the street to be thrown away
    Quote Originally Posted by Jay View Post
    What kind of emergency would need Windows 95? I think you are already in a bad state of emergency when your backup plan is Windows 95.
    Beginners guide to raid Beginners guide to raid post edition Hexus.Social - FAQ

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