Asus P5B DeLuxe WiFi AP

[Blitzen]

This isnt the first compatibility issue Asus boards have had with PSUs.

Remember the Antec NeoHE's last year.
They just wouldnt work with the Asus boards at all.

Antec blamed Asus!
Asus blamed Antec!

Asus....eventually held their hands upo as the culprit.

[billbruen]

What's the approved way to post screendumps and other screen images here?

[Clunk]

Photobucket will do.

[billbruen]

Reply from Scan today........

"Hi

Unfortunately due to the length of time you have had the product we would be unable to accept the item back for refund or exchange. We allow 7 days for the return of products purchased that are not suitable for any reason.

Apologies for any inconvenience caused."

If something just doesn't work properly (not fit for purpose)....does their self imposed 7 days hold any water?.

Still waiting reply from Seasonic.

[Clunk]

How long have you had it?

[DecomposingStar]

Conact Scan through their forum area on this forum.

[billbruen]

Believe I picked the Scan stuff up circa 23.Feb......but didn't start the build till about 6.Mar, awaiting other components.

Trouble is, unless Seasonic confirm some kind of incompatibility, I'm probably stuffed (technical term).

With some kind of backing from Seasonic, I could probably push harder?

[DecomposingStar]

Try and sell it and cut your losses. Either advertise it here, or eBay it.... Say it's new (it pretty much is).

[Clunk]

I think scan will refund if it is inside a month and there is a problem with it, unless they have changed things?

There was definately an issue with the S12, I remember reading about it. I'll see if I can find it.

Try and sell it and cut your losses. Either advertise it here, or eBay it.... Say it's new (it pretty much is).

Remind me not to buy anything off Decomposingstar.

[billbruen]

Remind me not to buy anything off Decomposingstar.

LOL

Thanks Clunk......

[Defenestration]

Remind me not to buy anything off Decomposingstar.

[DecomposingStar]

oooo im reet dodgy, me!

[billbruen]

Received from Seasonic today........

Hi Bill,
I was told that we have to send you a psu for replacement.
Please fill out the attached RMA Request form for me.
So I can process your RMA ASAP.
Best Regards,
Kevin Han
Seasonic Electronics, Inc. (USA)

Hi Bill,
I just forwarded your email RMA to our Europe contact window for you.
Best Regards,
Kevin Han
Seasonic Electronics, Inc. (USA)

I have posted a little summary of this chain of events in the Scan forum, and also emailed Personal Computer World hardware guy, who likes to keep abreast with this kind of stuff.

[Clunk]

Is that all they said? At least they are sorting it and not brushing you under the carpet

Good luck with this and keep us posted.

[billbruen]

Yeah....no other comment. I may try fishing a little with the contact Kevin.

[finlay666]

There was definately an issue with the S12, I remember reading about it. I'll see if I can find it.

hmm that seems news to me, im using an S12 600W with my P5B Deluxe with no problems (other than my X-fi being very intermittent)