It seems EA are finally learning.
They have updated their returns policy to allow refunds on Origin purchases,excluding DLC and microtransactions.
Read more here: http://www.origin.com/news/origin-great-game-guaranteeWe stand by our games. If you’re not completely satisfied with your digital download purchase from Origin, you can return it. The Great Game Guarantee allows you to return EA digital game downloads (PC/Mac) purchased on Origin for a full refund within 24 hours after you first launch the game, within seven days from your date of purchase or within seven days from the game’s release date if you pre-purchased/pre-ordered, whichever comes first. – EA
I have previously refused to use Origin due to the customer service and greed of EA but things might just be moving in the right direction for me to reconsider.
~Ian


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