ginger6

[dogg_77]

just wanted to warn of the inferior quality and technical support offered by this company.

I have had nothing but problems with my:
1 x G6 Atomic 9600GTi SLI Gaming PC (A-9600GTi) = £677.93
11 - Operating System - Windows 7 Home Premium (64 bit)
09 - Keyboard & Mouse - ----------------
10 - Speakers - ----------------
06 - Floppy - ----------------
08 - PCI Slot 1 - ----------------
00 - CPU - Intel Core 2 Quad Q8400 (4x 2.66GHz) 1066, 4mb
00 - CPU Cooler - Standard Intel CPU Cooler
01 - Case - Cooler Master Centurion 590
01 - Case Fans - 1x Cooler Master 12cm Blue
01 - Power Supply - 750w PowerCool 80+
02 - Motherboard Asus P5N-D - 750i Chipset
03 - Memory - 4gb Kingston Hyper-X DDR2 800mhz CL5.0
04 - Hard Drive 1 - 500gb SATA2 Hard Drive
04 - Hard Drive 2 - ----------------
04 - Hard Drive 3 - ----------------
04 - Hard Drive 4 - ----------------
05 - Optical Drive 1 - Dual Layer DVDRW Drive
05 - Optical Drive 2 - ----------------
12 - Office - ----------------
13 - Antivirus - ----------------
13 - Other Software - ----------------
14 - Monitor - ----------------
14 - Monitor 2 - ----------------
15 - Warranty - 1 Year Collect and Return Warranty (Mainland UK ONLY)
17 - External Hard Drive - ----------------
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It crashes constantly from the day i received it. I sent a return request on the day i received it. After having it for 4 weeks they sent it back in the same state.
sent it back again. same scenario.

They are denying there is a fault saying its a software issue. it has been the same since the day i received when there was only the os on there.

They are refusing to give a refund. Even though it is under warranty and inherently faulty and not fit for purpose.

I have spent 7 weeks out of the last 6 months without the pc all together while it has been with ginger6. And the rest of the time with a pc that crashes every time u put a game on. some games pc!

I have wasted 2 months trying to sort this, and i would hate for other ppl to waste their time with a company that flouts the sale of goods act, and has no sort of technical support.

My advice ignore the cheap prices and buy from a shop with in travelling distance from you and buy in person over the counter.

[kalniel]

Hi,

There is a shopping and retail section that would suit this post better:
http://forums.hexus.net/shopping-retail-therapy/

Or better yet, Hexus.trust:
http://trust.hexus.net/

[Funkstar]

But don't cross post and spam the forums..... oh too late.