Good afternoon,
It's been a while
I need the advise of people starter than me (in this particular field). One of my friends iMac has issues with logging in. The login menu comes up, the boot goes without an issue, however when you enter your password, it won't log on even after 30-45min. The machine is connected to the internet. The Apple account is alive. There's no recovery DVD for the unit any longer. The recovery options on the HDD are basically non-existent - the only way how to get the machine into recovery mode is to hold the power button for 4sec while turning it off then back on again. No other way suggested on the internet works.
Any idea of what to do? Is there a way to get a universal recovery DVD? No data on the HDD is irreplaceable. The hardware self-diagnostics haven't found any hardware issues.
Would appreciate any help, thanks.