[?] I wonder how long it will possibly take, The Powers That Be.
Concerning the elderly Pensioner who is refusing to pay the full 17% Rates increase levied by her local council.
For some smart bureuacrat to come up with the possible explanation,
you failed to claim an increase in benefit that was due to you
and unfortunately this was not taken into consideration when assesing your rates bill.
Due to this being a political Hot Potato ?.